Apple's support policy: the final word

Apple's support policy: the final word

Previously, I said I would not comment again on Apple's proposed changes to its technical support policy until they made an official announcement on the subject. However, based on the latest memo I have received on this subject, they do not intend to make a formal announcement. Still, they appear to have come up with a final policy. The details are fairly close to what I have previously reported. If you are interested, click here to see the full text of the Apple memo on this subject.

MacWEEK also has a story on these events.


Join the discussion

Conversation powered by Livefyre

Don't Miss
Hot Products
Trending on CNET


Delete your photos by mistake?

Whether you've deleted everything on your memory card or there's been a data corruption, here's a way to recover those photos.