Apple's MobileMe suffers more downtime
Apple's MobileMe service suffers another outage. This time it's Web mail yet again, which seems to be giving Apple some of its biggest hiccups.
Apple's MobileMe suite of Web services suffered another outage Monday that affected an unknown number of its users.
Of the included services, Mail was inaccessible for approximately two hours. Earlier in the day we had received scattered reports from users who were unable to access their mail. Those reports were later confirmed both through Apple's MobileMe status ticker and Twitter's real-time search tool. For those affected, all other aspects of MobileMe were reportedly up and running.
Monday's problems centered on a lack of access to Mail on three fronts: through the Web, on the iPhone, and on IMAP for use on desktop e-mail applications. The same thing, with enough blowback to cause to both free trial and paying users.
Despite the known outage, there hasn't been an update to the MobileMe Status Blog since July 29. The blog was provisioned specifically to address any known issues with the service. For now, most of the chatter has been on Apple's support discussions with dozens of threads from users frustrated by the lack of communication and lost productivity.
As a reminder, if you're a MobileMe subscriber with continuing issues, Apple has a special customer service chat tool for you access.
Update: corrected customer service chat reference from a call-in service.