Apple's MobileMe suffers more downtime

Apple's MobileMe service suffers another outage. This time it's Web mail yet again, which seems to be giving Apple some of its biggest hiccups.

CNET Networks

Apple's MobileMe suite of Web services suffered another outage Monday that affected an unknown number of its users.

Of the included services, Mail was inaccessible for approximately two hours. Earlier in the day we had received scattered reports from users who were unable to access their mail. Those reports were later confirmed both through Apple's MobileMe status ticker and Twitter's real-time search tool. For those affected, all other aspects of MobileMe were reportedly up and running.

Monday's problems centered on a lack of access to Mail on three fronts: through the Web, on the iPhone, and on IMAP for use on desktop e-mail applications. The same thing happened in mid July , with enough blowback to cause Apple to offer a 30-day extension to both free trial and paying users.

Despite the known outage, there hasn't been an update to the MobileMe Status Blog since July 29. The blog was provisioned specifically to address any known issues with the service. For now, most of the chatter has been on Apple's support discussions with dozens of threads from users frustrated by the lack of communication and lost productivity.

As a reminder, if you're a MobileMe subscriber with continuing issues, Apple has a special customer service chat tool for you access.

Related: Gmail is down, Twitter sizzling with the news

Update: corrected customer service chat reference from a call-in service.

About the author

Josh Lowensohn joined CNET in 2006 and now covers Apple. Before that, Josh wrote about everything from new Web start-ups, to remote-controlled robots that watch your house. Prior to joining CNET, Josh covered breaking video game news, as well as reviewing game software. His current console favorite is the Xbox 360.

 

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