Apple TV Special Report: Connecting the Apple TV through a Firewall
If you are using the Apple TV on a network protected by a firewall, you will need to open specific port(s) and possibly perform other configuration.
If you are using the Apple TV on a network protected by a firewall, you will need to open specific port(s) and possibly perform other configuration.
On page 42 of the Apple TV manual, Apple states "if the firewall is on (in the Sharing pane of System Preferences), make sure 'Apple TV Sharing' is selected to allow content to pass through the Firewall." However, this option does not exist in the Sharing pane of System Preferences on systems running Mac OS X 10.4.9.
Instead, go to the "Sharing" pane of System Preferences and select the "Firewall" tab. Make sure that the "iTunes Music Sharing" check box is checked.
If you are using third-party firewall software, TCP connections on port 3689 must be enabled.
Index:
- Available storage space
- Connecting the Apple TV through a Firewall
- Does not appear in/disappears from devices list in iTunes
- HDMI connection does not work -- fixes
- Hot to the touch -- reducing surface temperature
- Incorrect time setting
- Interference with wireless phones
- Internet connection fails
- iPhoto synchronization fails
- Knowledge Base documents (from Apple)
- Performing a factory restore
- Purchased media (iTunes Store movies, songs) not playing -- fixes
- Resolution difficulty
- Running diagnostics
- Slow transfer: Use Ethernet for synchronization
- Translating video so it plays on the Apple TV
Resources