Apple to repair, replace faulty Time Capsules

A problem that caused some wireless backup devices to shut down has been identified by Apple. The company offers to repair or replace certain units made in 2008.

Apple has identified a problem with some its Time Capsule wireless backup devices and is offering to repair or replace them.

Apple's Time Capsule Apple

According to a note posted on its site, some Time Capsules sold between February 2008 and June 2008 could shut down unexpectedly or may not power on at all. A quick search of Apple's support site shows a variety of threads from customers with the problem.

Apple said that some Time Capsules with serial numbers between XX807XXXXXX and XX814XXXXXX may be affected. The serial number is found on the bottom of the device..

If a Time Capsule falls within the range of serial numbers in the support document, Apple says owners could be eligible for repair or replacement. If you already paid for a repair of your Time Capsule for this issue, you can contact Apple for a possible refund.

Instructions on how to proceed with your repair or replacement are available on Apple's site and depend on the country you live in.

About the author

Jim Dalrymple has followed Apple and the Mac industry for the last 15 years, first as part of MacCentral and then in various positions at Macworld. Jim also writes about the professional audio market, examining the best ways to record music using a Macintosh. He is a member of the CNET Blog Network and is not an employee of CNET. He currently runs The Loop.

 

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