Apple releases fixed Thunderbolt update

Following kernel panics from its initial update, Apple has issued a fixed version of its driver.

On June 11 Apple announced a couple of Thunderbolt adapters to provide Ethernet and FireWire connectivity to Thunderbolt-based systems, and issued a driver update for OS X to provide software support for these adapters; however, for a number of users the update resulted in the inability to boot. Apple has reissued a fixed version of this update, which should install properly without any issues.

The driver update is a small plug-in for a required system kernel extension to give it support for the new adapters, but when installed prevented the system from loading the driver properly, which caused some systems to start up to an international "no" symbol, and caused others to kernel panic during boot with a message similar to the following:

panic(cpu 0 caller 0xffffff800064ba7b): "Unable to find driver for this platform: \"ACPI'.\n"@/SourceCache/xnu/xnu-1699.26.8/iokit/Kernel/IOPlatformExpert.cpp:15 04

Attempts to start up in safe mode and otherwise clear the problem did not show any success, leaving reinstalling, restoring from backup, or reapplying the combo update via another Mac the only options for fixing the problem. Apple acknowledged the problem and subsequently pulled the update from its software update service, but has now rereleased a fixed version of the driver that should work properly. As with the prior version, this latest update is available through Software Update, but can also be downloaded from the update's Web page.

Since the initial release of this update has proven the potential for problems from software updates, even though Apple has fixed the update, be sure to fully back up your system before applying this new update or any others.

Questions? Comments? Have a fix? Post them below or e-mail us!
Be sure to check us out on Twitter and the CNET Mac forums.

About the author

    Topher, an avid Mac user for the past 15 years, has been a contributing author to MacFixIt since the spring of 2008. One of his passions is troubleshooting Mac problems and making the best use of Macs and Apple hardware at home and in the workplace.


    Join the discussion

    Conversation powered by Livefyre

    Show Comments Hide Comments
    Latest Galleries from CNET
    Trivia Crack is as fun and addictive as the name implies
    Make room for the Instant Pot Smart (pictures)
    New Subaru Outback puffs up, luxes up (pictures)
    Tales from a Tim3 Machin3-powered test kitchen (pictures)
    SkyMall's legacy of crazy geeky products (pictures)
    Best iPhone 6 and iPhone 6 Plus cases