Apple iTunes store outage cuts off 20 percent of users

Issue is preventing a sizable portion of Apple's customers from making purchases on the company's music pages.

Sarah Tew/CNET

Many users of Apple's iTunes store are being prevented from accessing the site Wednesday evening by a sizable outage.

The iTunes store is experiencing a service disruption that is preventing 20 percent of its users from making purchases on the company's music pages, according to Apple's system status page. No other Apple services appear to be affected by disruption.

CNET has contacted Apple for comment and will update this report when we learn more.

The issue occurs close on the heels of another outage that affected the company's online stores in the U.S., U.K., and Germany. Monday's outage prevented several images and page elements from rendering in those countries.

According to a 9to5Mac report, that partial outage was due to a Content Delivery Network error that nixed Apple's many design elements and left only the page's text.

Updated at 9:30 p.m. PT with the apparent resolution of the issue.


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