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Apple iPad knowledgebase article releases

In the wake of the iPad going on sale, Apple has prepared and released a plethora of knowledgebase articles to help in troubleshooting various aspects of the device, as well as outline basic usage.

Topher Kessler MacFixIt Editor
Topher, an avid Mac user for the past 15 years, has been a contributing author to MacFixIt since the spring of 2008. One of his passions is troubleshooting Mac problems and making the best use of Macs and Apple hardware at home and in the workplace.
Topher Kessler
3 min read

In the wake of the iPad going on sale, Apple has prepared and released a plethora of knowledgebase articles to help in troubleshooting various aspects of the device, as well as outline basic usage. There are 50 in total (not counting those for Windows users), and here they are generally categorized by the area covered.

WiFi, Bluetooth, and networking

  1. iPad: Troubleshooting Wi-Fi networks and connections
  2. iPad: Connecting to the Internet
  3. Update and restore alert messages on iPhone, iPad, and iPod touch
  4. iPad: Does not automatically rejoin known Wi-Fi networks
  5. iPhone, iPad, iPod touch: Supported Bluetooth profiles
  6. iPad: Troubleshooting stereo Bluetooth features

Hardware

  1. Compatibility of Apple wired headset models with iPhone, iPad, and iPod models
  2. iPad: Turning on/off and resetting
  3. iPhone, iPad, iPod touch: Troubleshooting USB connection
  4. iPad: Charging the battery
  5. iPhone, iPad, iPod: TV out support
  6. About iPad Accessories
  7. iPad: About iPad Dock Connector to VGA Adapter compatibility
  8. Keeping iPad within acceptable operating temperatures
  9. Troubleshooting iPhone, iPad, and iPod touch accessories

OS and Interface

  1. iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
  2. iPad: How to change the language when it's set to one you don't understand
  3. iPad: Configuring accessibility features (including VoiceOver and Zoom)
  4. iPad: Understanding screen rotation lock
  5. iPhone, iPad, iPod touch: Disabling digital camera notification in Mac OS X
  6. iPad: Onscreen keyboard does not appear when expected

Backups and syncing

  1. Syncing iPad, iPhone, or iPod touch with iTunes
  2. iPad: About File Sharing
  3. iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
  4. Managing content manually on iPhone, iPad, and iPod
  5. iPad: About backups

Basic Usage

  1. How to get started with iPad
  2. iWork for iPad: How to print
  3. iPad: Locating the serial number, IMEI number, and ICCID number
  4. iPad: Minimum system requirements
  5. iPad: Basic troubleshooting

Applicaitons

  1. iPad: Using applications designed for iPhone and iPod touch
  2. iPad: What to do if you can't send or receive email
  3. Numbers for iPad: Frequently Asked Questions (FAQ)
  4. Keynote for iPad: Frequently Asked Questions (FAQ)
  5. Pages for iPad: Frequently Asked Questions (FAQ)
  6. iWork for iPad: About File Sharing
  7. iWork for iPad: Backing up your iWork for iPad files
  8. iBooks: Frequently Asked Questions (FAQ)
  9. How to redownload purchased apps from the App Store
  10. Troubleshooting iTunes Store and App Store for iPhone, iPad, and iPod touch

MobileMe and Media

  1. iTunes Store: Viewing and downloading HD content on iPad
  2. MobileMe: How to add photos or videos from your iPhone, iPad, or iPod touch to a MobileMe Gallery album
  3. MobileMe: About visiting me.com on an iPhone, iPad, or iPod touch
  4. MobileMe: Troubleshooting Find My iPhone and Remote Wipe
  5. MobileMe: Troubleshooting the Gallery app on your iPhone, iPad, or iPod touch
  6. MobileMe: Publish button doesn't work after selecting Send to MobileMe on iPhone, iPad, or iPod touch
  7. MobileMe: Troubleshooting the MobileMe iDisk app on iPhone, iPad, and iPod touch
  8. Accessing MobileMe applications
  9. MobileMe: Features that work with one account at a time on iPhone, iPad, or iPod touch


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