Apple echoes previously published QuickTime 7.1 startup workaround in Knowledge Base article

As we noted more than a week ago in our QuickTime 7.1 special report, the update was a culprit in various startup issues, including a stall in the boot process.

We also noted that recovering from a stalled startup occurring after the update required booting safe mode (holding the "shift" key down during startup) which eliminates the startup problem because Startup Items are not loaded when safe mode is active. Accordingly, the issues were caused by one or more problematic Startup Items.

Finally, we noted that navigating to the /Library/StartupItems directory (this is the Library folder at the root level of your hard drive -- not the Library folder in your home user directory) and removing all items resolved the issue.

Apple has now posted a Knowledge Base article repeating this information, stating:

"After installing QuickTime 7.1 on an Intel-based Mac, the computer might not completely start up if third-party startup items are installed. Startup stalls before the desktop appears."

QuickTime 7.1.1 fixes this issue, so users who were experiencing the problem can simply startup in Safe Mode, remove all items from the /Library/StartupItems directory, apply the QuickTime 7.1.1 update, then move their startup items back to the /Library/StartupItems directory.

Feedback? Late-breakers@macfixit.com.

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