Apple details battery replacement program for iPad

Apple has released details on how it plans to deal with battery related issues on the iPad.

Apple has released details on how it plans to deal with battery-related issues on the iPad. For a $99 service fee, Apple will replace the entire iPad unit, should your device qualify for a battery replacement.

iPads whose battery has been diminished to a point of unacceptable charge capacity are eligible for the $99 service replacement iPad unit. Predictably though, Apple has a laundry list of exceptions for this replacement program and users should take note of instances that will not be covered:

  • accidental damage
  • liquid contact
  • disassembly
  • unauthorized service
  • unauthorized modifications
  • the product is not operating correctly as a result of a component failure
  • other restrictions based on Apple's Repair Terms and Conditions.
Of course, since this unit will be completely new to you, users should be sure to have a backup of their iPads made on iTunes before taking their devices into a local Apple Store, Apple Authorized Service Provider, or sending their iPads to Apple Technical Support. Apple expects mail-in replacements to be fulfilled within a week.

Image by Apple


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    Joe is a seasoned Mac veteran with years of experience on the platform. He reports on Macs, iPods, iPhones and anything else Apple sells. He even has worked in Apple retail stores. He's also a creative professional who knows how to use a Mac to get the job done.

     

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