Apple breaks up Palm Pre-iTunes lovefest

With the release of iTunes 8.2.1, Apple puts a stop to the Palm Pre, iTunes synchronization.

Goodbye Pre. Screenshot by Bonnie Cha/CNET

This post was updated at 2:56 p.m. PDT with a comment from Palm.

Oh dear. We can't say this was a complete surprise , but it looks like Apple made good on its earlier warning and put an end to the Palm Pre-iTunes synchronization with the release of iTunes 8.2.1.

In the release notes, Apple states that "iTunes 8.2.1 provides a number of important bug fixes and addresses an issue with verification of Apple devices." Not wanting to believe the news, we bit the bullet and downloaded the latest version of Apple's music software to our PC and sure enough, the romance is dead.

Just as before, we connected the smartphone to our laptop and selected the Media Sync option on our Pre, but this time, it didn't automatically launch iTunes. Instead, it was only recognized as a mass storage device, and manually launching iTunes did not surface the Pre either (*tears*).

When asked for comment, Palm replied with the same response it had when Apple first issued its warning:

Palm's media sync works with iTunes 8.2. If Apple chooses to disable media sync in iTunes, it will be a direct blow to their users who will be deprived of a seamless synchronization experience. However, people will have options. They can stay with the iTunes version that works to sync their music on their Pre, they can transfer the music via USB, and there are other third-party applications we can consider.

Obviously, this isn't the best news for Pre users, but there are alternative ways to keep the iTunes-Pre synchronization alive. For one, you could just not update to iTunes 8.2.1, or as PreCentral.net points out, there are other third-party solutions, such as doubleTwist and The Missing Sync for Pre, that will allow to sync the smartphone with iTunes.

Anyone else have recommendations or thoughts on this little battle between Palm and Apple? Please share below.

About the author

Bonnie Cha was a former chief correspondent for CNET Crave, covering every kind of tech toy imaginable (with a special obsession for robots and Star Wars-related stuff). When she's not scoping out stories, you can find her checking out live music or surfing in the chilly waters of Northern California.

 

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