X

Apple acknowledges MacBook shutdown--kind of

Candace Lombardi
In a software-driven world, it's easy to forget about the nuts and bolts. Whether it's cars, robots, personal gadgetry or industrial machines, Candace Lombardi examines the moving parts that keep our world rotating. A journalist who divides her time between the United States and the United Kingdom, Lombardi has written about technology for the sites of The New York Times, CNET, USA Today, MSN, ZDNet, Silicon.com, and GameSpot. She is a member of the CNET Blog Network and is not a current employee of CNET.
See full bio
Candace Lombardi

Apple Computer seems to have finally acknowledged the issue of MacBook notebooks randomly shutting down. Well, sort of.

"If your MacBook is shutting down intermittently, please contact AppleCare for service," says an Apple Support Web page titled "MacBook: Shuts down intermittently." The sentence contains a link to Apple's general support page.

randomly shutting themselves off have been circulating since July. MacBookRandomShutdown.com, a Web site dedicated to the issue, was created by a MacBook owner in August. Since then, about 574 MacBook owners have joined the site's complaint registry with the hopes of getting a resolution to their problem, or at least an official response from Apple.

When asked for more information on the situation, an Apple spokeswoman referred to the one-line-statement page.