Adobe's Version Cue causing various issues -- should be removed until further notice

Over the past few days, we've noted a number of significant issues caused by Adobe's Version Cue -- a file-version manager in the Adobe Creative Suite 2 software. Among the problems:

• The Adobe Creative Suite 2.0 (CS2) installer fails part-way through when Version Cue is present, or when attempting to install Version Cue on some systems (particularly Intel-based Macs)
• Systems upgraded with QuickTime 7.1 and or Security Update 2006-003 fail to properly startup when Version Cue is present.

For the first problem, as separately mentioned, you should uncheck Adobe Version Cue as an item to be installed when running the Adobe CS2 installer.

In order to remove Version Cue, navigate to /Library/StartupItems directory (this is the Library folder at the root level of your hard drive -- not the Library folder in your home user directory) and remove the file "Version Cue." [Note that you may need to startup in Safe Mode by holding the shift key down while your Mac boots up in order to properly boot the system and remove the file].

If you want to remove all traces of Version Cue from your system, delete the following files (or place them in a separate folder for safe-keeping):

• Adobe Version Cue folder from the Applications folder
• VersionCueCS2.prefPane folder from the Library/PreferencePanes folder.
• com.adobe.versioncueCS2.plist file from the Library/Preferences folder.
• AdobeVersionCueCS2 folder from the Library/StartupItems folder.

Feedback? Late-breakers@macfixit.com.

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