A third of all Samsung Galaxy Gears are returned to the shop

According to a leaked document from Best Buy, about a third of all Gear smart watches sold are brought back to the shop.

Looks like we're not the only ones a bit unsure about the Samsung Galaxy Gear . A leaked document from US retail giant Best Buy shows about a third of all Gears sold are returned to the shop, Geek.com reports.

Add to this middling reviews across the board, and it's time for Samsung to rethink its wrist-based device, methinks.

"The Galaxy Gear attachment rate within Best Buy is the highest among all channels; however the overall return rate is trending above 30 per cent," the document says. In other words, Best Buy is selling plenty of Galaxy Gears to people buying Note 3 s, but almost a third of them are unhappy with the accessory and so are returning it.

The document also mentions the Android 4.3 update that Samsung announced this week. This lets the Galaxy Gear play nice with a range of Samsung handsets, not just the Note 3. These include the Galaxy S4 , S3, and Note 2 . The various spinoffs of the S4 -- S4 Mini, Active and Zoom -- and Galaxy Mega 5.8 and 6.3 will also be compatible, but through a separate software update starting at the end of October.

Samsung itself admitted that the Galaxy Gear " lacks something special ". Which prompts the question: Why release it then? It can't just be because Apple is rumoured to be making a smart watch , can it?

Maybe everyone's being a bit harsh on the Gear. It is a cool idea, and the first generation of anything is always a bit pants. Admittedly it is too expensive. And only making it work with one handset at launch was a terrible idea. But there's hope yet for wearable tech. With the likes of Nokia, Google,  and  HTC  all working on it, we're bound to see some cool wearable products yet.

What do you think of the Gear? Let me know in the comments, or on our Facebook page.

About the author

    Joe has been writing about consumer tech for nearly seven years now, but his liking for all things shiny goes back to the Gameboy he received aged eight (and that he still plays on at family gatherings, much to the annoyance of his parents). His pride and joy is an Infocus projector, whose 80-inch picture elevates movie nights to a whole new level.

     

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