Pros Cost, Windows 7, web cam, large screen, tons of memory, great design.Though it was great laptop for the price purchased 2 for my kids school/collage needs. Owned Toshiba in the past always worked well for many years.
Cons Purchased 2 Toshiba Satellite C655D~ one was replaced within the first week for display issues by newegg The other unit died within 90 days Would not responded or reboot and needed a new motherboard. Now the one replaced is missing lines of pixels
Summary WOW! What a nightmare ~ Do not buy Toshiba Satellite C655D Oct. 15, 2010
I purchased 2 new Toshiba Satellite C655D July 11, 2010 from newegg.com on arrival one laptop had a pixel issue. Call for support and mailed returned the laptop for a replacement. Within five days had a new computer was at my door. I?ve owned Toshiba laptops in the past and never had any problems.
My new laptop is less than 90 days old and died... Went through 2 hours of Toshiba support with very helpful gentleman however the laptop would not responded or reboot and needed a new motherboard?. I was informed it needed to be sent in for service which would take about 7 day process.
Sent laptop to Toshiba Oct 7th via UPS ~ Toshiba received LT on the Oct. 11th
Customer service past my call from department to department until I finally spoke with Susan (very nice) in repair depot area that informed that my laptop has not been diagnose yet?. After it get diagnose that service take a minimum of ten days most of the time unless it need parts ~ if so they would need to be order and their not sure how long it will takes. Also, I was informed that defective computers are never replaced with new units- only repaired! Even though it?s brand new they will not replace it.
WOW! What a nightmare ~ I?m in service limbo with a new computer ~ Toshiba customer relation (the last stop) first I spoke with a women that would not give me her name and preceded to hung up on me and then I talk with James (pleasant) although he could not answer any of my basic question ~ Time frame for service, standard service procedure or Toshiba Corporate number.
I?m really disappointed in Toshiba produce and how they treat their customer. Three Toshiba Satellite C655D ~ not one has lasted more then 90 days....
"Piece of CRAP!!!"on by AJ218
Pros -Okay out of the box
Cons - after a day it Crashed
-constant blue screens of death
- crashes ever couple of minutes
Summary This computer was the worst computer that I ever bought!
Pros CUSTOMER SERVICE NOT HELPFUL/CONFUSING - WARRANTY IS CRAP
Cons They don't list the warranty details online or the box. I was told when I called for repair of the screen wiring I would have to pay for shipping to/from . Was told it was my responsiblity to know before I buy. BUT the details are in the box. *** ???
Summary HOW CAN YOU KNOW WHAT THE LIMITED 1 YRS WARRANTY COVERS BEFORE YOU BUY WHEN IT IS NOT FOUND ANYWHERE EXCEPT IN THE BOX AND THEN ONLINE ONLY WHEN YOU HAVE THE SERIAL NUMBER TO ENTER ON THEIR SITE.
THE WARRANTY AND 14 RETURN POLICY STARTED THE DAY I PURCHASED....NOT THE DAY I PICKED IT UP -
IT TOOK 2 WEEKS TO GET ON BACK ORDER.... 2 WKS AFTER I GOT IT IT STARTED BLACKING OUT. TOSHIBA SAID BECAUSE IT WAS A "NEW" COMUPTER I HAD TO PAY SHIPPING TO GET IT FIXED..***?? I HAD IT LESS THAN 30 DAYS !! THEN WHEN I CALLED BACK THEY SAID IT WAS A C SERIES AND WAS A REFURBISHED MACHINE??? AGAIN ***?? THEN THEY SAID IT WAS A LOW END MODEL... NOW IT'S NOT..IT'S A MID LEVEL MODEL!
THE EXTENDED WARRANTY WOULD HAVE COST AS MUCH AS THE MACHINE...HELLOOOO!
BEST BUY GEEK SQUAD CAN NOT FIX LAPTOPS.. THEY SEND THEM OUT
IF YOU ARE THINKING ABOUT BUYING A TOSHIBA....BUYER BEWARE !!
Pros good on the internet I ever have like 10 windows open at a time but it work pretty well for me. it was sturdy I drop it and what ever a whole bunch of times never really ever took damage but it did break on me after 2 year but it was a good 2 years.
Cons I wouldn't get this if you plan to play any computer games on this except mine craft and even then don't expect to play on any fancy graphic and not have lag.
Pros -it has a number pad... thats it
Cons -takes 5 mins to start
-wont run more than 3 things at a time
-battery wont hold a charge for more than 4 hours, on standby
Summary DO NOT BUY!!!! i have had this laptop for 3 years. i hate it. i can not even run google chrome