"Very Nice Computer"on by vegyrex
Pros Harman/Kardon speakers,
Cons Poor battery life
Summary I've had this laptop for two months. Its my first laptop and so far I like it very much. The screen at 16 inches is a good size and picture quality is good. The Intel Core i5 processor has plenty of horse power for my needs. The big selling point for me was the harman/kardon speakers. They sound great. A lot of laptops I tried out at stores had very low and tinty sounding speakers. My one complaint has to do with battery life. I'm lucky to get 2 hours. With the screen dimmed I might push it a bit over two hours. In Ubuntu and Puppy linux battery life drops to 90 minutes.
"Ver Disappointed!"on by LBtech
Pros Looks nice, speakers are impressive compared to computers we have had in the past. Full keyboard makes it easy to go from desktop to laptop.
Cons Computer kept freezing up after 2 weeks upon start up.
Summary Went back to Best Buy where we got the laptop. They told my non- techie hubby it was due to cookies that they had to erase. Computer worked 1 day and then froze again, and I was not surprised. Took it back a second time and they said too many programs were starting up at once. They claimed to have fixed it, but low and behold, it is freezing a week later. The funny part is that my hubby uses this for facebook and email check. He has not added a thing bec he does not know how. Should have stuck with Dell which has NEVER failed me!! Geek Squad at Best Buy seems to have no clue, hubby is frustrated with the Christmas gift he was so surprised abt. and excited over, and I am so MAD about the whole thing bec for the money I paid, I could have built my hubby a nice Dell!! Thanks, Toshiba and Best Buy for making me realize my mistake!!! So nice to havea poorly functioning product!!!
Pros looked good
Cons I will never purchase a Toshiba product again
Summary Crashed in 8 months ans the keyboard froze up. Took 2months to get back and it was a blank computer with nothing on it. Now same problems took back to Best Buy they said they fixed it NOT FIXED!!!!
Have tried to get a refund from the company from the very beginning and THATS NOT HAPPENING!!!
BUY told me it is normal for them to crash in 8 months. Who are they kidding? The harman/kardon speakers are so weak its terrible.
Pros Light weight, fast
Cons Toshiba service friendly but exorbitant and unbending even if it is their product at fault.
Summary We purchased this series and found that the computer operated as advertised. However, we had the item less than a month and did not mistreat it in any way when the power connection inside the computer case broke. Paid the $25 to send it back in a Toshiba recommended box and then was told that the item that broke because of their poor design was not covered under warranty and to fix it would be ANOTHER $175.
Pros Like the self-help support and features are many for the money. Runs even with problems obvious in the operating system. I feel that I have put too many software packages on board...but the Toshiba has kept running and running even with problems
Cons Few...Thumb buttons became "Mushy" after a short 6-months. Paint and other finishes are easily scratched but not a serious problem.
Summary Bottom-line summary. I will buy another soon! Toshiba has proven to me that even when I install too many software packages and even when windows presents with problem notifications this machine still TICKS! I have had few times when I could not check my Email, Surf-the-Web, Pay-Bills online etc...this machine just keeps going. Not perfect but if a machine can take the hours I put on in 12 months then then then....it deserves to and has earned my respect. Before I became disabled the companies I worked for always supplies us with Dell's. They were 5's this machine is a strong 7 or 8 for the same or maybe less money. If in doubt about your next Notebook PC...buy a Toshiba...I WILL!