"piece of junk"on by becazican
Cons sony cannot build a computer
Summary I only have myself to blame, i brought a sony vaio desktop and it was overnighted to calif for the same repair 3 times, I guess they didnt turn it on to see if it worked. So I was hestiant about buying another sony product, I was stupid and bought this laptop. At first it was great than 2 months after i purchased it, I noticed the optic drive was acting up , called sony and they said no problem we will send a tech out with a new optic drive. a week later tech arrives(they outsource this to decision one)installs my new optic drive , laptop doesnt work at all. the design of the cable that daisey chains from the hard drive to the optic drive is poor at best. so we ordered a new one and a new hard drive to be on the safe side, told me he would be back next day they would overnite it, never heard back, called they told me it takes sony 3 days to issue a work order but they can overnite the part, the part arrives the next day and its only a hard drive , no cable and its the wrong hard drive. they reorder the right hard drive and the cable again, sony sends the wrong hard drive again no cable still, I called got a tech on the phone and he told he is ordering both cables to fit the two different hard drives that fit this laptop. called me this morning and told me the tech should get it tomorrow. I called sony just to make sure they were sending the right part, guess what, they send out the hard drive no cables, just got off the phone with them and now they promised that the cables are being sent out today and will arrive tomorrow, i seriously doubt whether these clowns can get their act together. i myself will never buy anything that has sony's name on it. If you ever saw the inside of this laptop it looks like it was so cheaply made not worth the money or your time, my dell was a god sent compared to this or better yet apple.
"v. nice machine"on by sand3141
Pros size, battery life, shiny
Cons somewhat fragile,
Summary I think im running the australian equivalent of this machine and it does everything that Sony says (9 hour battery life on low settings), etc. I'm very happy with it barring the following: the finger print scanner and my safe features dont always work and the the metal around the hinges a nd corner of machine are very small and fragile - both of mine are broken already.
Pros Ultraportability, fingerprint reader, SD card reader
Cons Only 1 USB port, Abysmally slow with Vista, Non-functional CD drive
Summary Sony has the the physical aspects down pat, with ideal size and design, such as the multimedia controls. However what spoiled this laptop from being a 10 is the bang for the buck. For such an expensive piece of equipment, I would expect more than a solo core processor and 60GB ram. This serves for long life battery purposes, but as a student, the lagging loading and operation of Vista combined with a faulty CD drive that will not open, is disaster. My PC which is several years older is considerably faster, and I am very disappointed with my purchase.Updated
Having taken it in for repairs, I learned that the optical drive is defective. Well, I know can expect it to be in repair for several weeks. For such a pricey product the machinery should be perform much better.
Pros small, cute, ez to carry
Cons windows vista, Best Buy service, unreliable machine
Summary I have intermittent problems with it in hibernation, it won't wake up, sometimes for days. Took it to Best Buy (had extended warranty) and they refused to even look at it for 5 days unless I paid extra for service (Hello, I bought a warranty). Looked online, apparently this is a commonproblem with this machine. Doesn't matter how good it is if it won't work.
Pros They are living off an OLD brand name. However, that is quickly eroding - faster than a lead balloon.
Cons 1. POORLY ENGINEERED PRODUCTS. They make TVs like a Bic lighter - DISPOSABLE (6 months tops)
2. HORRIBLE LEADERSHIP
3. HORRENDOUS CUSTOMER SERVICE
4. HORRIBLE WARRANTY - THEY DON'T EVEN BELIEVE IN THEIR OWN PRODUCTS.
Summary It is my belief that this company is on the cusp of extinction. CONSUMERS WILL QUICKLY LEARN ABOUT THEIR POORLY MANUFACTURED PRODUCTS (FROM PEOPLE TELLING PEOPLE) and their share price will PAY DEARLY. STAY AWAY FROM SONY - It's not the company it used to be.