HP Pavilion dm4-1065dx user reviews

Pros Lightweight, promises long battery life, bright LED screen, attractive

Cons Solid state drive would be nice. Could lose the DVD. Kids just download movies these days, and portable hard drive is best for file backup, etc.

Summary I just set this thing up for my daughter at college, whose aging 17" Dell notebook was starting to look like a monstrosity. I had to kill the quick startup screen and make it autoboot into Windows. I also had to uninstall Norton and install MS Security Essentials (so she won't get harassed for money after the Norton free trial period expires). The usual hours of Windows Update stuff. Otherwise very little "junkware" to delete and generally I was very pleased with the look and feel of the machine, especially for the price. If it really has a 6+ hour battery life as advertised it will be a very nice computer for carrying around campus. Throw a solid state drive on this baby and you would have a fantastic computer. Complaints about lack of Blu-Ray are misplaced, IMHO ... kids don't rent DVDs anymore, they download movies or stream them, and all you really need is a $100 portable hard drive. DVD drives are quickly going the way of floppy discs. I'm not sure that BlueTooth would be so useful either, because it drains the battery.

Updated on Dec 7, 2010

My daughter had the computer for about a month and the screen malfunctioned. HP refused to honor the warranty, saying that she had broken the screen. She did not handle the computer roughly, but apparently this is a very flimsy and breakable laptop. HP offered to replace the screen for a mere $400 plus shipping, but I am buying a new one for about $90 and will try to replace it myself. In the meantime, I revived her old Dell laptop which is built like a tank. I will never buy an HP again because they don't honor their warranty. I would downgrade this to zero stars if I could.

Pros There are no pros.

Cons This is my second & last HP purchase. The laptop completely failed in all areas, it overheats, the display died & based on my own experience and that of others, I have more chance being the next president than I do getting any satisfaction from H

Summary Whatever you do, do not buy HP!

Pros small, light, and powerful

Cons extraordinarily poor service. HP does not stand behind this product.

Summary Bought and HP Pavillion laptop in Dec 2010. It worked great for 2 or 3 months (I really liked it) and then it developed an intermittent problem that prevents me from logging on. I never know when it will occur. The problem may continue for minutes or hours. Then everything will work great for a few days. I have called HP tech support 7 times and spent 30-70 minutes on the phone each time trouble shooting, doing system recovery, restore point, deleting user accounts, creating new user accounts, various diagnostic tests, etc. etc. Each time the computer would work find for a few days, then the same problem would occur again. I was burned in two situations where I took the laptop to customer sites and could not get logged on to demo a product. Since the problem is intermittent, HP says they cannot do anything about it. However, I have a computer that I can't use. I have purchased several HP computers and printers in the past for both business and home use and consider their products well designed and reliable. What I have learned from this experience, however, is that they are unwilling to stand behind their products when they don't work. This is disappointing and hence this was the last purchase I will ever make from HP. The HP founders, which I admire so much, would be highly embarrassed to see how the current regime treats customers.

Pros Cheap, Cheap, Cheap

Cons Touch pad is awful and sensitivity is poor. Bluetooth has major issues. Biggest problem BY FAR is calling tech support. Calls will go to Costa Rica, Philippines, India, etc. Reps are rude & just read off their computer. Assume all callers are idi

Summary Stay away from HP. Many better options that actually also offer excellent support.