Pros Crystal clear screen
Cons The wireless card is horrible.
Summary I ABSOLUTELY AGREE!! I have only had this laptop for 4 months and I have had constant issues with the internet connection since day 1. I can't spend more than 10 minutes on the internet without the connection locking up or being lost. Once this occurs the only way to reconnect is by restarting the computer. All attempts to open a different browser window fail to connect. As soon as the computer restarts it connects immediately. I know the issue is not the router because when the XPS connection drops, our other laptop, which is located 30 ft further from the router, has no problems connecting. I also downloaded the upgraded driver for the wireless card from Dell's website, as suggested by anneATdell, in the posting below. This also made no difference.
I tried to get Dell's assistance with this issue but their customer service is the absolute worst!! All calls are routed to India to a representative who sounds as though he is on a cell phone with no signal. They're idea of support is informing me that I have to pay $199 for technical phone support. The funny thing is that this is the discounted price Dell is offering me because the laptop is still under the 1 year manufacturer's warranty. Do not buy this laptop. To quote izzer71, "This computer is a POS and so is Dell." I will never buy another Dell and will tell everyone that I know the same thing.
Pros light, fast, sleek, great mifi, skype and seems to be durable. CONS Looses track on typing, support sucks to the max, and I am not kidding one bit. The Macafee soft ware they make you get is awful,i have had it for 3 months
Cons I had a diagnoses ran by tech he said I had 4 viruses the Mcafee could not detect, He showed them to me and then said it was 119.00 to remove. I ahad 3 years support and service but that only covers hardware. He closed my browser before I could see.
Summary I love Dell and have had 7 laptops and 3 desk, as much as I like the 15z I think the service issue has changed my mind, They do not care any more and when I had my xps 1640 they bent over backwards,
Pros I got this product 2 days ago and I really like it, I paid alot for it since I got the complete care plan, the way they designed it looks so nice! I don't care if they copied mac or no lol I love the way it looks!
Cons I had to call the support because I couldn't see the dual monitor options on the nvidia manager tho everything was functioning, they updated the driver, the wireless int. gets d/c if u unplug from power, you need enable full performance on battery
Summary I like it tho it costed me around 2000$ lol but its a good laptop after all, it goes up to 75c when I watch movies or put it on full load or game , tho I have a chill pad and also now my room has air conditioning..it gets hot from the far left sidedid they replace it or fixed it?
When idle it it goes between 45c and 55c which is not bad.. I like the product even tho alot of people are complaining that it looks like a mac! who cares! its really nice.. and everybody knows that Mac "people" love to pay more and show off in STARBUCKS LOL so whatevaaa!
The laptop is kind of heavy but for a 15inch it is not bad.. I am always concerned about the heat but since I have the complete care plan then I don't care! they say they cover everything so if anything fail they will fix it..
It took them a while to register my laptop under my name because when we buy from Canada, it has to come from usa then goes to the canadian dell then to us so MAKE SURE you call and tell them to put the laptop under your name and in Canada, because if you don't then u will have issues in the future and they will tell you to call the US support and the US support will tell u to call the Canadian support.. so u better fix it from the beginning.
Also I forgot to mention that the CD is very loud but duh.. who use a CD or DVD these days lol at least not me!
I hope that helps, ask any questions and I will reply if I can
Updated on Jun 23, 2011
Pros +Great Display (1080p is amazing)
+Nvidia Optimus Technology
+Stellar Battery Life
+Free 1 Year Warranty
+Multitouch Trackpad is Amazing
+Keyboard is a pleasure to type on (Nice backlit keyboard)
+Webcam and microphones work very well on Skype, way bette
Cons -Chrome trim is cheap and detracts from high end feel.
-Small panel on the left side has come a little loose (Dell is sending a technician for free though to fix it)
-Backside of the LCD has too much flex
Summary Besides a few minor build issues, I absolutely love this computer. I don't game, so I can't say how well this laptop could handle extremely demanding applications. For my Office, Adobe, and Video editing software this laptop is perfect. The 1080p resolution makes it easy to have two panels on at the same time.
I got the base model with the 1080p upgrade, and for $1100 I don't think I could get a better machine! Honestly love my computer, I'm typing on it now!
Pros - Good NVidia Graphichs
- Great Processor Speed
- 8 GB of RAM
- Full HD (1080 px)
- Backlit keyboard
- Battery percentage on the side (like MB PRO
- Other infos at dell.com
Cons - Gets heated very fast
- Cheap shiny plastic on the side + non perfect keyboard
- Not robust
- Must place it ALWAYS on the table (not on a blanket or your lap) or it will shut down
- The lit doesn't close 100%
- Hard to disassemble
Summary I bought the elite laptop for 1500 USD. A 15 inch XPS 15z. Guess what. I am very dissaponted with this ****** laptop. It wasn't worth a cent. Do you want to know why?
I had 750GB HDD, 8 gigs of RAM, Full HD display with 2GB NVIDIA and Optimus, i7 2.8 ghz with turbo boots up ti 3.4 ect ect.
The first 2 months it worked just fine and I was really taking care of my laptop. I bought it because I needed it for my work. I went to a tour on europe. After 2 months the motherboard WAS BURNT. I don't know how it happened. How could this happen to this kind of laptop? I sent the laptop to America. They repaired it and it came with SCRATCHES and not good assembled (I could barely push some buttons for ex. the battery button on the side). After it came it worked fine for one week and I shut it down as every night after finished with my work (I'm a programmer) and the next morning the Graphic card was burnt.
WHAT THE HEEEEEELLL DELL? I BOUGHT THIS ELITE LAPTOP SO I COULD WORK WITH IT FOR QUITE A LONG TIME WITHOUT WORRYING ABOUT THE PERFORMACE OR THESE KIND OF PROBLEMS. ARE 1500 USD WORTH IT? DEFINITLY NOT. I WANTED TO BUY A MB PRO, BUT I TRSUTED DELL. GUESS WHAT, DELL IS ******. I'M BUYING A MAC BOOK PRO AND SELLING THE OLD DELL FOR A COUPLE OF DOLLARS. DO NOT BUY THIS ****** PRODUCT IF YOU DON'T WANT TO WASTE YOUR MONEY.
I am truly angry and I have to work extra now to get more money for a new laptop. I can't just send my laptop to America every 2 weeks and if I did, I'm sure they would make it worse than it is.
I rated 1.5 stars because of the performance.