Dell XPS 15 user reviews

Pros None. This is without a doubt the worst computer you can purchase. I have no idea why people are giving this positive reviews.

Cons 1. Wifi is defective
2. the defective Wifi CAN NOT BE FIXED -
3. USB 3.0 conflicts with sound production
4. Dell customer support - they continue to sell this even though they know it is defective

Summary Purchased this computer as a high-end, laptop for use in music recording. Without a doubt, the biggest mistake i ever made. I wish I looked into this more. Please Note:
1) the Wifi is FAULTY in this machine. Dell knows this and has known it for ages, yet continue to sell the computer. the Wifi doesn't work, regardless if they say they "Update" the drivers. it is NOT a driver issue. I spent over 15 hours on with tech support, some at Dell even admit this. The offered me to Replaed the Wifi Modem, i did. STILL DOES NOT WORK. It cuts in and out, poor signal, etc. Dell basically gave me the run around, telling me to update drivers/replace/etc and then, the admitted (the tech support) that there is a problem, yet REFUSE to refund/exchange the computer.
2. The hardware/USB 3.0 and wifi are conflicting and cause major sound production issues. You can't use this for sound production and even when listening to simple things like Itunes, you hear clicks, clips, etc. Awful...There is no fix for this.

PLEASE DO NOT BUY. Dell knows this is a problem, yet continue to sell this and tell people it can be fixed. Do a search online, you'
ll see that everyone is having this problem and there is no fix.

Pros Looks good.
Fast.

Cons Defective WiFi that's on all the XPS laptops.
Horrible viewing angles for screen.
Gridline pattern on screen that's supposed to separate pixels.
Fan is incredibly loud.
Laptop gets hotter than most others of the same quality.

Summary I am an engineering student who needed a laptop that was powerful and had a reasonable price. I recently purchased this laptop and found out very soon that the Wi-Fi did not work well on this laptop and was horribly defective.
As I did my research, I can see this is a problem for a lot of people. It's a problem for FAR too many people. It's not just an issue with the XPS 15, it's an issue with the entire XPS line on laptops.
When I spend $1,700 on a supposedly high end laptop to do my work and study, I expect to get what I paid for, and I'm sure others feel the same.

As an engineering student, I can say that the Dell engineers are failing to do what they were hired to do. This Wi-Fi problem has been an issue for MONTHS, yet they still ship this product and have no warning to potential buyers when Dell is aware, and have directly acknowledged that this is an issue. You must understand that this company has attempted to address this issue with external Wi-Fi receivers, BIOS updates, driver updates, etc., and the company still has yet to fix many of the units they've shipped. Dell apparently isn't even bothering to look at the engineering of the Wi-Fi receiver, because keep in mind that this is the only computer in the market that seems to have this "mystery" Wi-Fi issue.

I'll say the pros of this laptop are design, speed, and pretty good specs for the price. However the faulty Wi-Fi negates all of this.
I also want to not that the screen has very bad viewing angles, which is disappointing considering may IPS monitors are widely used on other computers with perfect viewing angles, yet Dell still uses TP monitors. Not only are the viewing angles poor, there's a faint grid pattern on the screen that is supposed to divide the pixels.
I would have been better off with a desktop at this price. The fan noise is an issue as well and can hardly use it in class without distraction.

I'm highly disappointed and discourage anyone from buying this laptop, or any XPS laptop. More so at the fact that Dell has known the Wi-Fi was faulty for months yet has done nothing about it and still ships the product. None of Dell's solutions work; I have been through the pain of tech support. Their "solutions" have not worked for many other people.

You will, in all honesty, be better off with an Acer, Asus, or Lenovo computer. Dell has ruined their company name with this product. Frankly this needs to go to court and Dell needs a lawsuit against them for even shipping this product without a warning of an acknowledged issue, and I'll be happy to take this to court.

Pros Looks good.
Fast processing.
Decent keyboard.

Cons Wifi is unusable, defeating the purpose of a laptop.
Loud fan noise.
Gets fairly hot.

Summary I am an engineering student who needed a laptop that was powerful and somewhat affordable. I recently purchased this laptop from Best Buy and found out very soon that the wifi did not work well on this laptop. As I did my research, I can see this is a problem for a lot of people. It's a problem for FAR too many people.
When I spend $1,700 of my hard earned money to do my work and study, I expect to get what I payed for. As an engineering student, I can say that the Dell engineers are failing to do what they were hired to do. This wifi problem has been an issue for MONTHS, yet they still ship this product and have no warning to potential buyers when they know this is an issue. You must understand that this company has attempted to address this issue with external wifi receivers, BIOS updates, driver updates, etc and it still has yet to fix many of the units they've shipped. Dell apparently isn't even bothering to look at the engineering of the wifi receiver, because keep in mind that this is the only product in modern technology that seems to have this "mystery" wifi issue.
I'll say the pros of this laptop is design, speed, a great screen, and pretty good specs. However the faulty wifi negates all of this. I would have been better off with a desktop. The fan noise is an issue as well and can hardly use it in class without distraction.
I'm highly disappointed. More so at the fact that Dell has known the wifi was faulty for months yet has done nothing about it and still ships the product. The drivers do not work; I have been through the pain of tech support. Thier "solutuons" clearly don't work. You will in all honesty be better off with an Acer, Asus, or Lenovo conputer. Dell has ruined their conpany name with this product. Frankly this needs to go to court and Dell needs a lawsuit against them for even shipping this product without a warning of an acknowledged issue, and I'll be happy to take this to court.

Updated on Feb 3, 2013

EDIT: There are some spelling errors in my review because I posted it from my iPhone. My apologies for that.

Pros Has a nice processor, sleek finish. Thin laptop

Cons 1. Wifi connection issues - It may not work with your roter due to the poor centrino wireless

2. Screen is hideous! - Google search DELL XPS gridlines and click the first link

Summary Do not buy this laptop, it looks good on the outside but doesn't perform well in all areas. Also the screen is not acceptable