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Dell XPS 15 user reviews (3rd gen Intel Core i7-3612QM)

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  • "Laptop does not work as advertised. Defective WiFi."
    on by DeltaEngineer

    Pros Looks good.
    Fast processing.
    Decent Keyboard.

    Cons Wifi is unusable. Defeating the purpose of a laptop.
    Poor screen viewing angles.
    Loud fan noise.
    Gets hot.

    Summary I am an engineering student who needed a laptop that was powerful and somewhat affordable. I recently purchased this laptop from Best Buy and found out very soon that the wifi did not work well on this laptop. As I did my research, I can see this is a problem for a lot of people. It's a problem for FAR too many people.
    When I spend $1,700 of my hard earned money to do my work and study, I expect to get what I payed for, and I'm sure others feel the same.

    As an engineering student, I can say that the Dell engineers are failing to do what they were hired to do. This wifi problem has been an issue for MONTHS, yet they still ship this product and have no warning to potential buyers when they are aware and have directly acknowledged that this is an issue. You must understand that this company has attempted to address this issue with external wifi receivers, BIOS updates, driver updates, etc, and it still has yet to fix many of the units they've shipped. Dell apparently isn't even bothering to look at the engineering of the wifi receiver, because keep in mind that this is the only product in modern technology that seems to have this "mystery" wifi issue.
    I'll say the pros of this laptop is design, speed, a great screen, and pretty good specs. However the faulty wifi negates all of this. I would have been better off with a desktop at this price. The fan noise is an issue as well and can hardly use it in class without distraction.

    I'm highly disappointed. More so at the fact that Dell has known the wifi was faulty for months yet has done nothing about it and still ships the product. The drivers do not work; I have been through the pain of tech support. Their "solutions" clearly don't work. You will, in all honesty, be better off with an Acer, Asus, or Lenovo computer. Dell has ruined their company name with this product. Frankly this needs to go to court and Dell needs a lawsuit against them for even shipping this product without a warning of an acknowledged issue, and I'll be happy to take this to court.

  • "Dell needs to fix their bugs!"
    on by q7654321

    Pros Built well and nice exterior design.

    Cons WIFI and lid turning computer back on problems!

    Summary I agree that Dell needs to fix their XPS 15 WIFI problems and their lid opening problems to turn the computer back on from a sleep mode rather than to a shutdown mode!! I have adjusted every advanced and elementary setting they have and it does not work! Both of these problems have been expressed by many people since 2011!!!!!!!!!!!!!!!!!!! I just got mine 6/19/13.

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Back to CNET's review of the Dell XPS 15 (3rd gen Intel Core i7-3612QM)

Where to Buy

MSRP: $1,699.00

See manufacturer website for availability.

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Quick Specifications

  • Processor Intel Core i7 3rd Generation
  • Memory 8 GB
  • Hard Drive 750 GB
  • Operating System Windows 7 Home Premium, 64bit, English
  • Display Type 15.6
  • Graphics Processor nVidia GeForce GT 640M with 2GB GDDR5 VRAM
  • Optical Drive Slot Load Blu-ray Disc BD-Combo (Reads BD and Writes to DVD/CD)
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