Pros The pros are obvious with this machine. For the price, you can't find another mobile i7 with a 5870 out there. The laptop looks really cool, rubberized body, the angular shape of the frame, it just oozes with coolness =)
Cons But, with all those pros, there are so many glaring issues preventing this from being a great buy.
1. Missing Keystrokes
2. Cannot upgrade graphics drivers
3. Heat issues on some units
4. Battery life (really a nonissue if you're looking at this)
Summary Don't believe what you read - missing keystrokes happens to every g73jh. The only solution is to disable the touchpad in the bios.oh i forgot to add. Asus has been completely unhelpful. Their response is to "RMA it." This is not satisfactory because the RMAd replacement units sufferthe SAME problems. Also, if you buy the RBB-X05 unit GOOD LUCK WITH THE BESTBUY WARRANTY. THis is just asking for a headache since asus themselves offer no solution, best buy will certainly not have one themselves. ASUS is pretty much absent, and many g73jh owners have turned to ATI to help resolve some of their problems with their cards.
It is impossible to get stability out of the graphics card with new ATI reference drivers. You are stuck on Catalyst 9.12 (factory shipped) or 10.1 (on the asus website). All newer drivers case GSODs. The fixes so far are to flash a new vbios or overclock the gpu to prevent nearly immediate crashing but they still crash. Those who CLAIM to have stability do not play demanding games PERIOD.
People who lost keyboard backlighting just flashed their bios in Windows which is risky to begin with. Really the flashing process is simple and trouble free flashing it through the command prompt on a bootable USB-stick should give you 0 problems.
HEAT. WIth NO COOLING pad: Mine idles at mid to upper 60s. It will hit 100+ C on a furmark burn mode stress test within 6 minutes. A cooling pad helps tremendously. With a cooling pad I idle at around 50C and furmark stress test get's it steady at around 96C - considerably better. Some people who buy from 3rd party distributers (NOT the RBB-X05 only available at best buy) claim to have much lower temperatures that peak in the upper 80s. Good for them, they are the lucky few with well done pasting jobs. Many people have also repasted their GPUs themselves and have achieved similar lower-temperatures. This might be something you will have to do if you want to extend gpu-life.
Sources: notebookreview.com asus forums; ati/amd forums
FINAL RATING: 3.7/5
TOO MANY THINGS WRONG for a $1200 laptop.
Updated on Aug 5, 2010
Updated on Sep 4, 2010Asus just released a beta vBios and it works like a dream! In love with my machine all over again. Only problem left is the missing keystrokes. Boo.
Pros it looks good on paper
Cons google "g73jh gpu problems" that pretty much sums up what you will expect, the video card sucks and it overheats
Summary bottom line don't buy this because you will have to RMA it as soon as you get it. I had to send it in after 5 days of owning it and i was playing dragon age.... not very graphic intensive.... it is taking 2 months and counting to get my computer back.... 2 months! buy an MSI gaming laptop, or a Toshiba, or get an asus with an nvidia card, supposedly ati runs hot.... stay away from this computer especially because it costs so much
Pros Cheap for it's on-paper specifications.
Cons - The touchpad malfunctions on these laptops in warm or humid environments.
- Keystrokes don't all register when playing games.
- ASUS (and BestBuy) refuse to acknowledge these issues.
Summary I have your problems, plus the touchpad doesn't work, and both ASUS and BestBuy are doing NOTHING about it.
The problem: my built-in touchpad stops working due to either warmth or humidity from non-touching proximity of my hands. The pad worked fine during a trip to Tucson, Arizona, so I figure either the dryness or the coolness of the hotel room made the difference. But I need my computer to work IN MY HOME where I LIVE. But BestBuy says I need to have the touchpad "repaired" THREE TIMES before they'll consider a replacement, and even then it will be with another laptop of the SAME MODEL.
And get this: BestBuy (Harrison Street, San Francisco) had problems with the touchpad in their store display unit for that model AS WELL. After they repaired it, it still didn't work. On these grounds, I asked to skip the repair process and exchange the computer for a different model (ideally a Toshiba). They then claimed "not to be sure" anymore that their store unit had the same problems, and refused to check their records to confirm what I was talking about. I explained why that wasn't reasonable, and then they decided that "Even if there is a problem with all units of this model, it doesn't matter to us until ASUS tells us." So I am stuck with a piece of craptop until ASUS decides they care.
The business structure of the GeekSquad (BestBuy tech support dept) places no accountability on their employees to behave respectably toward their customers, because they operate as a "separate company" from the sales departments and the rest of the store... so they have no incentive to care about the customer.
DO NOT BUY A COMPUTER FROM BEST BUY. The company is *designed* to offer you poor customer support. And don't buy from ASUS, either.
Pros Nice laptop when it works. Big, pretty fast, like the screen resolution. Really haven't had a chance to do much with it yet, I've only had it 16 hours.
Cons I've had it 16 hours, it's crashed (blue screen) 3 times already. Haven't loaded anything on it yet, just been using it to surf the net.
Summary Might be nice if it worked. I will return to Best Buy tomorrow, I know they will replace. I will update the review when I get a chance to use it for longer then a few hours.
Pros Decent screen size. Backlit keyboard a plus.
Cons Video doesn't work. Lots of problems with the video drivers. Surf the net & you'll find hundreds of complaints about "black screen" and "gray screen of death". ATI & Asus have maximized the fail on this one.
Summary At first I loved the laptop. For about a week. Then I installed a few programs and started to notice problems, especially with the video. As the problems became more prevalent I dug deeper. Forums all over the Internet started talking about "random vertical lines" and "black screens". Asus was blaming the ATI video drivers. ATI was blaming the Asus BIOS. The consumer was stuck in the middle. As the random black screens & "video striping" became more frequent it became obvious that neither ATI nor Asus was claiming the problem and it was not about to be resolved anytime soon.
A patch came out in August. New BIOS and new video BIOS. The problem became less frequent but still was not 100% resolved. Photoshop would push the video driver & the display would tweak out. Starcraft II never worked properly, more than 50 moving graphics on the screen and the cursor became corrupted.
Now today, less than 4 months after buying the laptop the screen just stopped working. It worked fine most of the day, then nothing. Now every time it boots I get a black screen. External HDMI monitor works fine, but the main screen is dead.
The "awesome Asus warranty" that they tout? Useless. With a critical system failure they have ZERO options for advanced replacement, even though I offered to prepay. The turnaround time is "ABOUT A WEEK". Which, from past experience with laptop service centers really means "ABOUT A MONTH, MAYBE TWO".
Bottom line - STAY AWAY FROM THIS PRODUCT. IT IS FATALLY FLAWED.