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"A good computer if you want to keep it simple."
on by VejhedPros Small size
Good battery lifeCons Cramped screen space
Gets laggy after a couple yearsSummary My mom got this computer a few years back (about four, I suppose). She upgraded after about a year, however, due to it being too small for her to work properly (she writes alot).
So then it came to me and I used it during my senior year of high school and my freshman year of college. It was great while it lasted because of its easy portability and light weight. I had no problems bringing it to class. But because of its small size I did find that my mom had been right; if you're looking for a computer that you'll be doing a lot of writing on, I don't suggest the Eee. As a Creative Writing and English major, I found the screen just a bit too small to comfortable type out a novel or a screenplay.
However, if you're looking for a small, compact computer for browsing the web and casual use, I'd say it's a good deal.
For some reason or another, mine became very very slow after a while. It would have trouble loading up simple background processes, running videos, or even switching between standard tasks like Word and Photoshop. This might be a problem with my constantly forgetting to update old software, but I'm not sure. -
"I love ASUS 1015-PE, but customer service is lacking"
on by Chigal48Pros This machine is a dream. The resolution is perfect and bright. It has the Windows 7 starter O/S. Upgradeable to 2 GB. Comes with a lot for a machine less than $250.
Cons Customer service. It took three phone calls to get someone on the phone, the phone number kept disconnecting. The phone # and email contact is not in the pamphlets. The pamphlets give no advice or guidance how to upgrade the ram.
Summary Beautiful machine, but the company needs to get better customer service.
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"Pray you don't need ASUS tech support"
on by jamtacticalPros Cost was good.
Cons Support is an epic fail.
Summary Pray you don't need their support. All they can do is apologize.
G72. 1 Year old. Run business and work from this product because it was supposed to be the best.
Jan 19th. Clean reinstall due to glitchy behavior and fan running abnormally. Hard crash. No reboot possible. Talked to tech support to get it shipped to service center. Waited on email with RMA. Day later, no email with RMA. Had to call a second time to get the email. No overnight. Slowboat back to center. Sent on the 21st. Tracking.
Jan 25. Supposed to be there. Nope, on its way back because the emailed FedEx label had the wrong zip code. Had to call center to get them to call FedEx and reroute. Was told it was elevated and a "supervisor" would call me within 48. Good luck with that. Its been over a week and no call. Checked to make sure they had the right number, too.
Received Jan 27.
Waiting on parts. Silly me, I thought that is why I sent it to the center.
Called after the 48 hours and was apologized to. Sorriest bunch of people out there. At least that is what they say. No action. Lied to again that it would be elevated and a "supervisor" would call. Refer to earlier comment that it has been a week and no such call. I don't think they have "supervisors".
Jan 31 Woot. Status says "repairing". Fired up. Called to get an update and see if they could do more than slowboat it back. Got apologized to again.
Feb 1. Status change. Not shipping, but "waiting on parts". Refer to earlier comment. (Tip: Maybe you should stock parts at the "service center").
Feb 3 Still waiting. Guess they get the same slowboat service from their suppliers. Probably why they think it is acceptable. Called again. You guessed it. Apology. Asked to speak to a "supervisor" (you know, the ones that do not exist). Can you believe they were all in a meeting? Maybe if they did not meet so much, they could get some laptops fixed.
Asked to be called by a "supervisor". That was over four hours ago. Must be a long meeting. Of course, if the supervisors don't exist...
Last time I had an HP crash on me, from phone call to support to getting my NEW laptop was three (3) days. Apparently the crash was sufficient to warrant a replacement, you know like taking a week and a half to repair.
Price and specs may be right, but the service is the worst in the industry, despite what their hold music says. -
"quite fast, almost the same fast with my i3 350"
on by alwayslearnerPros the speed is almost the same with i3 (without printer softwares installed, faster startup and shutdown, better typing than 14" i3, coz for long time typing the smaller keyboard proven superior, does not make your fingers easily tired and hurt
Cons for multimedia the quality is not good as the i3
Summary this is very small device, but strangely it help me to type faster, nicer and can be easily taken everywhere...
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"Crappy tech support"
on by dmscpuPros Easy to upgrade to Windows 7 Ultimate. 1333MHz memory
Cons NO USB 3.0
Summary Prior to purchasing I called ASUS support department (11 Oct) and wanted to know exactly what model of the Eepc 1015PEM I needed to purchase in order to get the 1-USB 2.0 and 2-USB 3.0 ports.
I was told I needed the 1015PEM-PU17. So with that information I ordered exactly that from Amazon.com on the 11th of October. When my netbook arrived late on the 15th of October I found it had 3-USB 2.0 ports and NO USB 3.0 ports. I called ASUS tech support on the 18th of October, spoke to ***** after 15 minutes on hold, he took my information and told me he could not locate a Supervisor, but he would have one call me before the end of the week. Well today is Friday, the end of the week and no call, so I called tech support. 22 October at 2pm CST ? could not find a supervisor, told me to call back in an hour. I called back at 3:22pm and after waiting 11 minutes to locate a supervisor the phone started ringing, I let it ring two minutes and no one answered.
Needless to say I am NOT happy with ASUS at this moment!
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