Acer Extensa 4420-5963 (14.1" - Athlon X2 TK-57 - Vista Home Premium - 2 GB RAM - 160 GB HDD)

I purchased this notebook used from Best Buy, it is a nice notebook but it is a lot of foot work to find the drivers as Best Buy did not sell the OS or recovery disk with it which I do not blame Best Buy as they were selling it "Used-no OS" I do however blame ACER, I wrote them for support and they shunned me, told me it was my choice removing the OS which I did not do, it came with no OS. I told Acer their drivers on their site for the 4420 are incorrect drivers, they are for Intel chipset not AMD as this one has, they did not offer any form of support for me so I am out on the lookout for the AMD RS690/RS690M chipset drivers for this machine. Also the Acer Wireles drivers did not work, I had to download DELL R174291 Drivers for it to activate the wifi. Over all I am very pleased with the notebook's power and size but I am very very displeased with Acer's lack of support. I will likely never buy ACER again just because of the lack of support.

I thank Best Buy for their great prices and will be trying to contact them for support, hopefully they will offer more help than Acer.

this laptop is crap! you should get this laptop only if you rarely go on the computer or for your 12-14 year old son/daughter. if you want a computer with battery life THIS ISN'T THE RIGHT COMPUTER!!!!! if you unplug the charger from the wall the battery meter may say 2 hours and 31 mins but really it only lasts 10 mins (no joke) do not get this computer if you use your laptop daily and need battery life and use the internet a whole bunch. i recommend a MacBook or a DELL.