Pros The unit is very thin, light, and fast.
Cons I had to send the unit back to Acer for repairs - on MY dime - $70+ actually. Cannot return in the box it shipped in! Just based on that, this is my first and last Acer. I bought it from the Microsoft store - not their problem contact manufacturer!
Summary When I called Acer tech support and a problem was solved, my tech support history was marked SOLVED. When the problem wasn't solved, there's no note of me contacting them. One tech got so frustrated with me that we got "disconnected" and he never tried contacting me. Come to find out after working with another tech rep, several of my function keys didn't work. In retrospect, I should have just returned the unit to the Microsoft Store for a full credit and continue to battle with my aging Dell!
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