Pros fantastic performance for less than half the warranty period
Cons warranty does'nt exactly justify ABS' monicker (Always Best Service)
Summary when i recieved this laptop from my wife as a christmas present, i was ecstatic at getting a piece from abs' g3 mayhem lineup... especially since cnet was so jubilant with praise for it's performance/price ratio. (i see your rating has changed since dec 2004, cnet, by about 2 or 3 points. smart move!)
the laptop performed amazingly well when i recieved it. we were planning a trip to india, and this laptop would be the ultimate accessory for all our music and photo-editing needs. it ran all those high end applications (sound and image editing) and we relied on it to save all the photographs we took on the trip. i loved showing this thing off and telling all my friends who were planning on buying a laptop to get an abs. too bad abs makes me look like a jerk now...
after less than 6 months of use, the laptop suddenly started switching off randomly... we'd be watching a movie or listening to music when the screen would inexplicably go dead on us. no matter how much time we let the laptop cool down (in front of a 20" table fan), it would die in 5 minutes of use
we decided to send it back to newegg (we bought this from newegg/com), because we 'knew' how great abs' and newegg's service was. we sent it in after we got back to the us (guess who paid $80 for shipping? they paid to ship it back though), and it sat in the abs service center for about2 and a half months, with our warranty clock ticking, ofcourse (how a company can provide a warranty period and then use up almost a quarter of it is beyond me)
after recieving the laptop, we were less overjoyed than we were at recieving it, but we were happy nonetheless. that happiness was shortlived, when WITHIN A MONTH the motherboard smelled like microchips in a microwave. burning silicon is not a pleasant smell to wake up to. ofcourse, the laptop would not boot up, the green led on the power adaptor was blinking (obviously an error somewhere) and we could elicit no response from the laptop
so we call abs again, hoping for their 'always better service' to show up after having a crappy product from them twice. after 10 days of trying to reach a supervisor (the customer reps gave me the option of paying 500 for a replacement, after getting me to open up the computer and fiddle with the ram modules and wireless card) the abs supervisor denied all responsibility, claiming the following possibilities:
1.i might have misused it (i'm a computer engineer, my wife is a graphic designer, i think we know how to use a computer)
2.the laptop was under their 'error margin' where out of hundred laptops, 10 would be defective... REMEMBER THAT: 1/10 of their products blow
so now i'm left with a $1800 (i got the memory upgrade) once succulent, now shrivelled up, lemon
if abs or newegg can't help me out, this EXTREMELY DISSATISFIED customer is going to the Better Business Bureau
ABS does NOT live up to their name, save yourself the money and buy a reliable product, instead of getting a short period of high performance and crap after that
abysmal is'nt the word, but it's close
Pros Great price.
Cons Short battery life. CPU cooling solution is inadequate. Poor quality and poor customer service.
Summary I got what a paid for. The price was low and the computer was low quality. I've had it repaired once in the first 3 months. Needless to say ABS took over 2 months to get the computer back to me. I've owned this PC 10 months now and the USB ports don't work, the there's static in the audio, the screen has static in it (PCI bus woes). No more repairs or headaches for me, I'm buying another laptop, but not from ABS.
Pros Speed, performance, installation, and price are all easy and well-performing
Cons Drivers are difficult to come by for 64 bit installations - primarily the ATI 9600 Mobility drivers and Atheros AR5004x drivers
Summary An excellent machine that is ready to go out of the box in 32bit Windows. However, if you try to utilize the 64bit advantages don't be surprised when you experience slight video loss, hours of headaches locating the properly modified ATI 9600 mobility .inf driver file AND even more when trying to find the RARE Atheros AR5004x drivers that will work in 64 bit mode (still searching myself).
Overall I highly recommend as long as you technologically savvy and want to put forth a little effort to make it work. So far Windows 64bit performs well - just working out minor details....
Pros Very fast and powerful, looks good, great video card
Cons Battery life short (about 1.5hrs), big AC adapter
Summary I own a Fujitsu Siemens Amilo A1630, which i believe uses the same chassis as the ABS Mayhem G3 (uniwill i think). It has the AMD64 3200+ processor, and it is an excellent fast laptop.
"Buyer Beware"on by antonioguess
Pros Buyer Beware
Cons Dosn't work
Summary I purchased this laptop based on cnet's review. What I got is a $2200.00 lemon. After the first month of ownership the motherbord was fried. I had to ship the Mayhem G3 from New York to California at the price of an additional $50.00 it took six weeks before I finally got my laptop back. Now four month's later it wont even turn on. I called the tech support guy he think's it may be one of three problems. This laptop company does not sell dependable product's. I am going to ask for a refund.