Cell Phones: CNET Editors' Buying Guide
9. Should I get a smart phone?
  What are they?
Smart phones combine cell phone and PDA functions in one unit and are considerably larger and much more expensive than standard handsets, often costing upward of $600. However, they eliminate the need for two separate devices. Nokia 6600
Some smart phones have a candy bar-style design.
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  Why do I want one?
They're most appropriate if you spend most of your time away from the office meeting with clients and need access to e-mail and appointments. Motorola MPx200
Others look no different than most flip phones.
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  Can I live without it?
The average user can live with the more rudimentary contact features within their cell phones or continue to use a separate PDA if they've already purchased one. T-Mobile Sidekick II
Some smart phones have integrated keyboards.
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  What else should I know?
Keep in mind that if you go the smart phone route, you'll need a plan that can accommodate the extra data required for sending e-mail and surfing the Web. Some carriers offer data plans that provide a monthly allowance of megabyte usage, while others--such as Nextel--charge a flat fee for unlimited usage. Verizon Wireless offers a PDA/smart phone plan that allows you to sync your device with your desktop PC when you're away from the office. Also, if your smart phone supports Wi-Fi access, check to see if your carrier offers monthly Wi-Fi plans. Sony Ericsson P900
And others have only a touch screen for typing.
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  Operating systems
Palm OS 
Pros: Connects easily with other Palm OS devices; simple interface; lots of available applications; Mac compatible. 
Cons: Not as powerful as Pocket PC.
Palm OS
Pocket PC Phone Edition 
Pros: Syncs with Microsoft Outlook; offers scaled-down versions of familiar Microsoft applications. 
Cons: No Bluetooth support; newer devices may not be compatible with older ones; steeper learning curve than Palm OS. 
Note: Don't confuse Pocket PC Phone Edition with Microsoft's Smartphone platform, which brings Microsoft Outlook connectivity to standard cell phone units.
Pocket PC Phone Edition
Symbian 
Pros: Works well with Bluetooth and IrDA; tight mobile Java integration. 
Cons: No uniform interface across different devices.
Symbian
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