Quick fix for .NET Framework 4 update glitch

Repair the Microsoft .NET Framework 4 Client Profile in Windows' Programs and Features applet to jump-start the installation of a balky Windows security update.

A recent Windows security update failed to install on my Windows 7 laptop. The Windows sign-off indicated the operating system was installing an update before shutting down, but the patch never installed.

The next time I started the machine, I clicked Start > Windows Update to determine which update was failing. The Windows Update warning message offered a link to "get help with the error," but the link led nowhere useful.

Microsoft Windows Update warning
The Windows Update error message includes a link to help for the recalcitrant security update, but the link did not lead to a solution. screenshot by Dennis O'Reilly/CNET

I found the remedy described by Microsoft Support's Srinivas R on the Microsoft Answers site: click Start > Control Panel > Programs and Features, select Microsoft .NET Framework 4 Client Profile, and click Uninstall/Change.

Microsoft Windows 7 Programs and Features dialog
Select Microsoft .NET Framework 4 Client Profile and click Uninstall/Change to repair the program and allow a security update. screenshot by Dennis O'Reilly/CNET

In the Maintenance screen that opens, choose "Repair .NET Framework 4 Client Project to its original state" and click Next. After the repair completes, click Finish. When you return to Windows Update, the .NET security patch should install without a hitch. (Note that on my laptop the update took several minutes to install.)

If the update continues to play hard to get, Microsoft recommends that you uninstall all versions of .NET on the machine and then reinstall all versions. Instructions for this tedious task--which entails not one but two restarts--are provided on the Microsoft Support site.

With luck, it won't come to that.

About the author

    Dennis O'Reilly began writing about workplace technology as an editor for Ziff-Davis' Computer Select, back when CDs were new-fangled, and IBM's PC XT was wowing the crowds at Comdex. He spent more than seven years running PC World's award-winning Here's How section, beginning in 2000. O'Reilly has written about everything from web search to PC security to Microsoft Excel customizations. Along with designing, building, and managing several different web sites, Dennis created the Travel Reference Library, a database of travel guidebook reviews that was converted to the web in 1996 and operated through 2000.


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