How to receive DMs from any of your followers on Twitter

If you want to receive direct-messages from nearly anyone on Twitter, you'll need to enable the new feature. Here's how.

Jason Cipriani/CNET

Last week, Twitter slowly started rolling out a new feature that allows users to receive a direct-message from anyone following them on Twitter. The current setting only allows users to send a direct-message to those who follow them, leaving a potential recipient without the option to send a DM back.

The new feature isn't on by default, as it requires you to specifically enable it via Twitter's Web site.

You'll need to visit your account settings to see if there's a new Messages option under the Content section. If the option isn't present in your account, periodically check back.

Screenshot by Jason Cipriani/CNET

By checking the box, you're granting anyone who follows you permission to send you a direct-message, without you having to follow them back.

This is a huge boost for brands who use Twitter as a customer service outlet, by eliminating the need to follow thousands of users. This could potential lead to a renewed influx of spam. Twitter recently disabled the ability to send links in direct-messages until a fix is in place to ensure all links are safe.

 

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