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HDMI for ARC has been that way.

by R. Proffitt / November 27, 2015 7:29 AM PST / Posted in Samsung

While we all wished that worked my opinion is the industry blew their chance at setting this as the way to connect it all ...reliably... You did write a lot but my answer is that ARC is too unreliable for me to give anyone the idea it works well enough to trust it.

To that end I continue to connect up with optical, analog or bluetooth. What I use varies with the set and system. Optical cables run about 6 bucks now.

If you feel Samsung should fix this, tell them and if they can't fix it, start asking for refund.