'From what I can see the only thing I can do about this is for a product I hope that is not the only resoltion'
You haven't provided any system or background information, nor have you included the name of the product you're referring to.
Be that as it may, due to the nature of ZeroAccess and the difficulty removing it, I feel you would best be served by posting at one of dedicated malware removal forums. You will find them listed on the left-hand side of this page. Choose only one.
I would also warn against some of the websites you find on the internet, which claim to have various tools to remove it. Those listed at the link I provided are safe to use.
You may be interested in reading what was posted at the HitmanPro Blog yesterday: ZeroAccess - From Rootkit to Nasty Infection
I doubt HitmanPro alone will remove it, but it may be worth a try depending upon which variant it is. It's free to use without a license. If ZeroAccess is found, you will receive a free 30-day license to remove it. Note: There are separate downloads for 32 and 64-bit versions of Windows 7. http://www.surfright.nl/en/downloads
Best of luck..
I have a zeroaccess trojan on my desktop.ini I am not able to find the file within my computer. From what I can see the only thing I can do about this is for a product I hope that is not the only resoltion