Computer Help forum


You may be a victem of counterfeit software problem

by tuthdoc / March 5, 2014 7:13 AM PST

I have some kind of ransom ware that says I'm a victim of counterfeit software (win XP pro). After goggling it I went into the system files and registry and made deletions, and none of it works. Apparently the file names and entries have been changed over the past year or so. I m updating to windows 7 in April so I can live with a black screen till then. I just hope this doesn't happen in win 7. If this is actually put out by microsoft why would they want $$ for an OS that support has been discontinued?

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Clarification Request
Can you get to safe mode?
by Dafydd Forum moderator / March 5, 2014 7:37 AM PST


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safe mode
by tuthdoc / March 6, 2014 4:47 AM PST

Yes, boots fine. It's an old computer I use for P2P stuff and nothing else. I need to learn how to fix this problem for when I go to win7. Someone replied Dafydd, I'm afraid someone will have to explain that one.

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Malware and such...
by Willy / March 6, 2014 5:14 AM PST
In reply to: safe mode

Too often attacks of some type is bound to get anyone on the internet sooner or later. Thus protection is all its forms is required. P2P usage can be frightening if not protected from or allowing too much to go on w/o interaction on your part, again protection.

dafydd ---> check with:

use your scanner s/w and see what can be found and use that to better find any removal tools or manual actions to be remove malware. be sure of than name given and usually some display example of what you're seeing is good to follow instruction from. AND no MS doesn't do this or ask for $, thus its a sure sign of malware at work here. Though MS inform you that counterfeit or non-genuine s/w is being used, but it should also provide a link for you to report it or provide your results.

tada -----Willy Happy

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by Dafydd Forum moderator / March 6, 2014 5:25 AM PST
In reply to: Malware and such...

Thanks for the link have bookmarked to read later. I'm not having a malware problem I am a little confused about the link though. Is it because the author and I share a first name?


All Answers

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Malware and such is getting worse.
by R. Proffitt Forum moderator / March 5, 2014 9:02 AM PST

At least you can re-install after you check you have a backup of what you can't lose. The damage I'm seeing runs deep so it's too costly to repair the OS any more.

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(NT) P2P ? Neat way to find the latest malware or worse.
by R. Proffitt Forum moderator / March 6, 2014 4:57 AM PST
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Oh dear...
by Dafydd Forum moderator / March 6, 2014 5:07 AM PST

The old P2P thing. Maybe Grif's advice might have a chance in safe mode Bob?


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So far, RKILL really seems to sidestep the safemode work.
by R. Proffitt Forum moderator / March 6, 2014 6:32 AM PST
In reply to: Oh dear...

But they really stepped into the stinky stuff so all bets are off. I get folk upset as we try it a few times then toss in the towel to reload the OS.

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by Dafydd Forum moderator / March 6, 2014 6:45 AM PST

I didn't know that Bob. So it's a reload by the looks of it.


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Follow up to my own posting
by tuthdoc / March 16, 2014 11:48 PM PDT

I haven't been able to reply until now because of some kind of maintenance of the website. I got it going. Turned it on and the screen was still black but the "counterfeit message" was gone. I reactivated the desktop screen saver and apparently it took and it got rid of the black screen. Whatever I did worked. As I said, it's an old computer with no sensitive info on it that I use for surfing and checking out stuff. When I saw the counterfeit message I assumed they were wanting to sell activation keys. I was wrong, sorry microsoft. They also won't sell activation keys for win 7. But they are happy as hell to sell you win 8, but it doesn't come with a new computer to run it. I can still buy a win 7 oem through 3rd party discounts stores.

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