Internet Service Providers forum


Yellow Triangle Confusion

by emp1128 / August 22, 2012 11:02 PM PDT

I have a yellow triangle with an exclamation mark attached to my wireless internet connection (I have DSL). I can access the internet and surf the web and even watch movies and such. However, this yellow triangle is a little concerning (maybe it isn't, but I don't know much...)

Ever since it appeared several months ago my internet connection has slowed down and some days (not every day, but maybe once a week or so) I need to power cycle the modem and router to get a connection going.

I'm not sure what the issue is, but my drivers are all up to date and I my computer is only a few months old with the latest technology and Windows 7. My modem and router are about 5 years old, maybe more maybe less. I can't quite recall when I got them.

Any suggestions. I have tried checking my network and LAN settings. My proxy settings,too. Would updating the modem or router help or is the issue with something else entirely?? Help pretty please! Happy

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Yellow Triangle Confusion
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Yellow Triangle Confusion
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Re: yellow triangle
by Kees_B Forum moderator / August 22, 2012 11:10 PM PDT

Such a yellow triangle is strictly a driver issue. It's totally independent of your router and modem. Replacing those wouldn't make any difference for that. It's totally independent of network, LAN and proxy settings also. Changing those don't make any difference.

What are the details shown 'behind' that yellow triangle? I don't know if that's a left or a right click (and I can't check because I don't have any).


Collapse -
by emp1128 / August 22, 2012 11:22 PM PDT
In reply to: Re: yellow triangle

What driver should I check, update, try to fix? My wireless LAN card drivers are up to date. I just checked not an hour ago before posting. I don't know what other drivers I would need to look at.

As for the details shown behind the yellow triangle:

I don't know what other information you'd need, but let me know and I can provide it if I can. I'm not very familiar with computers and this kind of stuff, so please don't be offended by my lack of knowledge. :-\

Collapse -
Re: yellow triangle
by Kees_B Forum moderator / August 22, 2012 11:42 PM PDT
In reply to: Drivers?

I assumed the yellow triangle was in the Device Manager. But this pic doesn't look like that. Which leads to the question: where is that yellow triangle?
On this picture I see nothing wrong.

But it's well known that using P2P-programs to download music or movies, can somewhat upset a router or modem so it becomes gradually slower. But you don't use your internet connection for that, do you?


Collapse -
More information
by emp1128 / August 22, 2012 11:59 PM PDT
In reply to: Re: yellow triangle

If I click on the wireless icon at the bottom right of my screen my wireless connection has a yellow shield/triangle (refer to picture).

No, I do not download music or movies at all. The only programs I use are live streaming audio or movie (Spotify or Netflix).

Collapse -
Re: yellow triangle
by Kees_B Forum moderator / August 23, 2012 12:20 AM PDT
In reply to: More information

Does apply?

It says the yellow triangle can mean that you have an unsecured connection. Better change that to WPA2 immediately. This might solve your other problems also, if they are caused by somebody piggybacking on your connection.


Collapse -
Still nothing...
by emp1128 / August 23, 2012 12:33 AM PDT
In reply to: Re: yellow triangle

Still have the yellow triangle. Although I didn't enable WPA2 via my router. The link in the forum you provided didn't bring up any page.

Collapse -
Re: router
by Kees_B Forum moderator / August 23, 2012 4:05 AM PDT
In reply to: Still nothing...

Not all routers have the same IP-address. Check your user manual for IP-address to use (usually only wired), username and password to use.

To find the IP-address (if you don't have it in the manual) you can also run ipconfig from the command prompt. It's the gateway address.


Popular Forums
Computer Help 51,224 discussions
Computer Newbies 10,453 discussions
Laptops 20,090 discussions
Security 30,722 discussions
TVs & Home Theaters 20,937 discussions
Windows 10 1,295 discussions
Phones 16,252 discussions
Windows 7 7,684 discussions
Networking & Wireless 15,215 discussions

CNET's Oh, Snap! Sweepstakes

Enter for a chance to win* a 360-degree camera

Do you Snapchat? We want you to snap for this sweepstakes and give you the chance to get your hands on the Theta S so you can make your very own 360-degree videos.