Windows 8 forum

Question

yahoo redirect issue

by karenatcnet / July 20, 2013 5:33 AM PDT

I have had yahoo as my home page. Recently I keep getting redirected to hsrd.yahoo or I also have seen us.lrd.yahoo also. I have a new Samsung computer with windows 8 and ie10. I can't seem to change the default home page. This is what shows up http://samsung13.msn.com.

I am hoping that someone can please help!

Thanks,
Karen

Answer This Ask For Clarification
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Clarification Request
Confused
by MarkFlax Forum moderator / July 20, 2013 4:58 PM PDT
In reply to: yahoo redirect issue

I can't tell if your browser Home Page has been hijacked, or if you don't know how to change it.

I also can't tell if this is a problem on a new computer or an existing one.

Please clarify.

Mark

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Reply back to Mark
by karenatcnet / July 21, 2013 6:41 AM PDT
In reply to: Confused

Hi Mark,

Thanks for helping me. I really appreciate it. I actually think it has to do with my
internet security settings. Yeah, I haven't a clue. I am really trying to find something
that shows me what settings to use. I have to customize them. When I had it at
default it was even worse. I can set my home page, but I am still seeing hsrd.yahoo.
And I can tell it's not safe to check my mail or do anything regarding my personal
accounts. I sell on Etsy and I haven't felt safe at all. I am really confused at this
point. I have a new Samsung computer. I purchased it at HSN and it came pre-
installed with windows 8 and IE10. I tried to download google chrome, but I noticed
there was a script:void error showing on the bottom left corner. I would really appreciate
any help that you could offer.

Thanks,
Karen

Collapse -
Windows Features Settings
by karenatcnet / July 21, 2013 7:03 AM PDT
In reply to: Confused

I also just realized that I messed with windows features settings. Is there a guide
or something to show me how to get it back to how it was? Lesson learned.

Thanks,
Karen

All Answers

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Answer
Just a few weeks ago
by R. Proffitt Forum moderator / July 20, 2013 7:12 AM PDT
In reply to: yahoo redirect issue

A member was complaining about download.com and I installed something from that site then my homepage was hijacked and addons were installed in spite of opting out.

I used Grif's advice and another tool called ADWCLEANER as well as ejecting BING and more.
It took hours and now it's gone.

Here's grif:
http://forums.cnet.com/7726-6132_102-5098912.html?tag=posts;msg5099421
ADWCLEANER is over at bleepingcomputer.com
Bob

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Answer
Clarified
by karenatcnet / July 21, 2013 6:45 AM PDT
In reply to: yahoo redirect issue

Hi Mark,

Thanks for helping me. I really appreciate it. I actually think it has to do with my
internet security settings. Yeah, I haven't a clue. I am really trying to find something
that shows me what settings to use. I have to customize them. When I had it at
default it was even worse. I can set my home page, but I am still seeing hsrd.yahoo.
And I can tell it's not safe to check my mail or do anything regarding my personal
accounts. I sell on Etsy and I haven't felt safe at all. I am really confused at this
point. I have a new Samsung computer. I purchased it at HSN and it came pre-
installed with windows 8 and IE10. I tried to download google chrome, but I noticed
there was a script:void error showing on the bottom left corner. I would really appreciate
any help that you could offer. Thanks, Karen

Collapse -
Answer
Additional Information
by karenatcnet / July 21, 2013 7:05 AM PDT
In reply to: yahoo redirect issue

I also just realized that I messed with windows features settings. Is there a guide
or something to show me how to get it back to how it was? Lesson learned.

Thanks,
Karen

Collapse -
Answer
Internet Explorer on the desktop
by livepcexpert7 / July 23, 2013 8:41 AM PDT
In reply to: yahoo redirect issue

Open Internet Explorer on the desktop.

Press and Hold "ALT" Key and then click on "Tools" - "Internet Options", by
default the "General" Tab is open

In the "Home Page" box, remove hsrd.yahoo.com and enter yahoo.com
Under "Startup", Select "Start with Homepage" button
Click Apply and then Click OK

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