I think it depends where you are. Plus what support are you talking about? I haven't called MSFT support in over a decade.
I don't see why Microsoft is stopping support for XP. It's still probably the most used OS in business and schools especially. But what's the point in it, couldn't it be just as easy to support it like they do for Vista, 7 & 8. Windows XP was a breakthrough in style and is great for multitasking. And even, in some cases, gaming.