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Wrong CD?

by YogiBJ / June 6, 2004 7:25 PM PDT

A few days ago seeing as I was having a few niggling little problems, I entered the command prompt >SFC/scannow< Up pops the message to insert my XP CD-ROM, which I done and then got the message > Windows File Protection. The CD you provided is the wrong CD. Please insert the Windows XP Home Edition CD-ROM into your CD-ROM drive<
Seeing as it was me that installed XP, and I only have one CD-ROM, then I cannot understand this message. Nobody else has access to the computer. Just for curiosity, I tried putting in the SP1 CD but got the same message.
I clicked on the 'More Information' button and the message read > Possible reasons for this problem:
* You have inserted the wrong CD (i.e. a different Windows product CD than the version installed.
* The CD-ROM drive in your system is not functioning. <

This has got me thinking, most of the niggling little problems mentioned earlier seem to have started shortly after installing a DVD drive, namely a BTC DVD R/RW Model 10041M.
It does appear to be working alright though one major problem with it is that every time I tried to play a DVD (film) the computer crashed, Power DVD was supplied with the DVD and every time I clicked on a button, no matter what it was for, the blue screen appeared. It plays magazine DVD's without any trouble at all. After long discussions, by e-mail, with BTC it was decided that maybe the Power DVD CD was a bad one and they are sending me a replacement. I uninstalled the programme and went looking for a freebie just to se what happened, settling for Cliprex DS DVD Player. This plays films without any bother.
I have explained all this in case there is a connection.

The only other thing I can tell you is that on the very first splash screen there is a note that reads > Secondary IDE Channel no 80 Conductor Cable installed<. No one I have spoken to seems to know what that means though they all have the same opinion, that it would not cause any of the problems described.

At present the only cure I can think of is a complete reinstall, I'm hoping somebody will tell me otherwise.

Windows XP Home (and SP1)
ASUS A7V8X-MX Motherboard
AMD Athlon XP 2200+
256 MB RAM

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Re:Wrong CD?
by Cetin Denislam / June 6, 2004 10:13 PM PDT
In reply to: Wrong CD?

>>on the very first splash screen there is a note that reads > Secondary IDE Channel no 80 Conductor Cable installed<. No one I have spoken to seems to know what that means though they all have the same opinion, that it would not cause any of the problems described. <<

It was interesting knowing to whom you asked for this one. That message is displayed during BIOS Post and it means that you have a 40-conductor cable on the secondary IDE channel. So, change it with a good 80-conductor cable. As if it has a correlation with your BTC device, if it's installed on secondary IDE it might.

Now, before or after the cable change, let's see what letter SFC procedure looks for the windows XP files.

1. Launch regedit (click Start, Run, type regedit and press Enter) and expand the following path:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup

In the right pane right look for SourcePath. It could be d:\ or e:\ etc depending what was its initial letter. Anyway, the point is that should be identical with your actual letter for your BTC. If it's not, change it accordingly.

Example: BTC is drive T:. So, you should change the SourcePath to t:\.

2. If #1 doesn't work, could be a hardware problem (errors during reading the files from BTC). Try to copy the i386 folder from the windows XP CD kit to hard disk, let's say on C.

Note

You need approximately 0.5 GB free space

Perform #1 and change SourcePath to c:\. Try to run SFC again.

This way, you'll split the problem and depending of what's happening will have additional clues for what's wrong.


Good Luck,


Cetin


Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

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Re: Wrong CD?
by jabarrios / June 15, 2004 6:36 AM PDT
In reply to: Wrong CD?

My nephew experienced some conflicts with a simular situation. He was getting Application Exeception kind of error messages when he tried to play commerical DVD movies. He had a couple of Video editing S/W packages and this was the only problem/symtom he'd get. Huge hours with Dell support didn't give him any resolution. He re-installed XP and it still occurred. I was talking to a friend who'd gone to a Microshaft seminar. There he was told about XP Service Pack 2.(YES, TWO !! - Yet to be offically released)

We tried it and magically all problems/conflicts disappeared.

"It cann't hurt" - Its buried at Microsoft's Tech forum - http://www.microsoft.com/downloads/details.aspx?FamilyID=9BE921B3-585E-47D9-BCC1-980879B69B34&displaylang=en

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