Try VLC PLAYER as you continue to try to find the missing CODEC.
I have .wmv files that play perfectly fine on Windows 7 Windows Media Player 12. However, I have tried them on two different computers that are Windows 8. They simply won't play. The error I keep receiving is: "can't play because the items file format isn't supported. Check the store to see if this is available there."
At first I thought it was missing a codec pack, but I tried download the Windows 8 codec and that didn't work.
I do not understand how the .wmv files play on Windows 7 Media Player 12 and now on Windows 8 Media Player. It is just one .wmv file either. These .wmv files need to be available for Windows 8 users.
Again, multiple .wmv files play on Windows 7, but not on two different Windows 8 computers. Help is appreciated.