Windows 8 forum

Question

.wmv file won't play on Windows 8 Media Player 12

by jillh30 / April 18, 2013 3:27 AM PDT

I have .wmv files that play perfectly fine on Windows 7 Windows Media Player 12. However, I have tried them on two different computers that are Windows 8. They simply won't play. The error I keep receiving is: "can't play because the items file format isn't supported. Check the store to see if this is available there."

At first I thought it was missing a codec pack, but I tried download the Windows 8 codec and that didn't work.

I do not understand how the .wmv files play on Windows 7 Media Player 12 and now on Windows 8 Media Player. It is just one .wmv file either. These .wmv files need to be available for Windows 8 users.

Again, multiple .wmv files play on Windows 7, but not on two different Windows 8 computers. Help is appreciated.

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All Answers

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Answer
True!
by R. Proffitt Forum moderator / April 18, 2013 3:36 AM PDT

Try VLC PLAYER as you continue to try to find the missing CODEC.
Bob

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PS. A tool I use.
by R. Proffitt Forum moderator / April 18, 2013 3:41 AM PDT
In reply to: True!

MEDIA INFO

I will not discuss OPEN CANDY concerns any longer.
Bob

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Answer
Here is some info on
by orlbuckeye / April 24, 2013 12:13 AM PDT
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