Since your machine is crashing you ask its maker to fix the issue.
For me, I use anything else as Microsoft seems to break WMP from time to time and consider issues like http://news.cnet.com/new-years-hangover-for-zune-users/ ending with no fix available.
It's a strange world. Return what doesn't work.
My WMP (v11) has strated toc crash whenever I plug a memory stick or my MP3 player.
I have loaded a Hotfix that's supposed to address this problem but it's still there.