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WMP 12/11

by colinito / April 13, 2010 9:28 PM PDT

Hello Everyone!

Forgive me if this is a repeat. I am somewhat confused due to trying to contact Microsoft - a BAD decision - and the forum.

I obtained W7 Home Premium and replaced my XP with it.

It came with Windows Media Player 12. I was completely confused by it and as I had a "quick job" to do I exchanged it for a 'previous version' namely WMP 11.

Since then I have researched WMP 12 online and discovered the differences and decided to re-install it.

This is not possible!! I can not find it in the computer, only WMP 11 exists.

I tried contacting Microsoft about it, but after getting halfway through the proforma requiring agreement before they will even accept contact - I was completely baffled and thought that I would have to pay some huge sum just for their help - which they obviously do not wish to give - good old microsoft - I am here seeking assistance!

I have never had any visualisations in my WMP 11, and can not get them to work anyway. I just thought it would be nice to be able to have some swirling colours when the music plays! I have checked out the Plugins and Enhancements under the View tab, but it doesn't have any effect.

I have found a plugin online for a W7 N and NK - but I don't think my W7 has that definition - the details just say Windows 7 Home Premium when I click on Properties on the 'computer'

So if anyone could advise me on the possibility of re-obtaining WMP 12 and if not, how to get the visualisations working on my present WMP 11, I would be very thankful!

Thanks in advance


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Collapse -
by Kees Bakker / April 13, 2010 9:36 PM PDT
In reply to: WMP 12/11

WMP is rather integrated in the OS. So I'm afraid you'll have to do a reinstall of Windows 7 to get WMP 12 back. First try a repair install, however: (but it advises to try System Restore first, of course).

If that doesn't work, do a clean install, like you did the first time.

I find it amazing that you could downgrade your WMP-version. I didn't know it could be done.


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Just a thought
by Steven Haninger / April 13, 2010 9:37 PM PDT
In reply to: WMP 12/11

Harking back to XP and previous, this could generally be done using "add/remove" programs and selecting the Windows features. In Win 7, this appears to be still available but verbiage has changed ( I really hate that they did that). Anyway, try control panel/programs and features/turn Windows features on or off. Media player is there. Perhaps you can get rid of 11 and reinstall 12 this way but you may need the Win7 installation disk again. I've not done this but it might be worth a try.

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Possible Solution...
by CassandraF_WinTeam / April 14, 2010 1:30 AM PDT
In reply to: WMP 12/11
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