Networking & Wireless forum

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wirless keeps cutting out HELP PLEASE!!!

by vivorata / September 9, 2006 1:20 AM PDT

hi i got wireless intenet installed a few weeks ago and since then weve had some problems as it seems too cut out randomly and then connect again. i have checked for faulty connections at the back but they seem to be fine most of the time but the problem still persists. the router that i have is a D-link airplus xtreme G wiresless router.

any help would be much appreciated because quite frankly im out of ideas and i really need to do something soon. thanks in advance and all help will be better then what i can do myself.

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The first response is always...
by R. Proffitt Forum moderator / September 9, 2006 2:04 AM PDT

"Is the router firmware up to date?"

Also, please avail yourself of existing discussions so we can skip the usuals.


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how do i check to see if this firmware is up to date?
by vivorata / September 9, 2006 2:41 AM PDT

hi sorry if im repeating existing questions but i scanned throught some and they didnt seem to have many replies so i thought i would try my own.
anyway i mite be sounding a bit stupied here but how can i check if the routers firm ware is up to date?

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It's on...
by R. Proffitt Forum moderator / September 9, 2006 2:51 AM PDT

The management page of the router. Then we go to the maker's web site and see if there is newer. Compare the versions.

I agree that we shouldn't have to do this on a new router but this seems to be the current state of affairs.

In closing, feel free to repeat questions but some of them will be repeats (like the firmware item). After it's been covered a few hundred times a member may feel slighted if they ask it again. Don't take that badly.

Also you didn't note the client's card or connection. There is an issue with USB wifi connections but that's not up for discussion since it's not in your posts.


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try this it worked for me...
by joseph2293 / January 7, 2007 1:23 PM PST

i had the same problem forever!!! first off check ALL your connections and assure yourself that everything is hooked up problem turned out to be that i had the power supply for the wireless router hooked up on a surge protector...which also had a bunch of plugs into it as soon as i took it off the surge protector and gave the router its own "designated" outlet...a separate outlet it worked i guess the correct voltage to the router has a lot to do with its functioning...if it is hooked up to a surge protector with a bunch of other plugs...plug it into another socket that doesn't have a lot of plugs going into it...

i had the same problem FOREVER and this turned out to be the problem!

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by caliche7591 / March 1, 2010 4:25 AM PST

Your suggestion was right on. My internet kept kicking me off. I plugged my modem and wireless router directly into the wall outlet, and I haven't had trouble since. Thanks again.

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Helpful Post!
by proxied / April 4, 2013 2:00 AM PDT

Your post helped! Thanks a ton!

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Do you have a portable phone?
by PudgyOne / January 7, 2007 5:57 PM PST

If so, the portable phones use the same frequencies as the wireless routers do.

Change channels on your portable phone.


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Wireless phone
by MurrayA / January 16, 2007 1:04 PM PST

I have been looking at upgrading to Wireless N and have been told that one benefit will be that the newer routers (my "G" is about 3 years old) are on a different frequency from the phones now. IS this true as there is nothing more frustrating than loosing the signal when the phone rings.

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