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Wireless issues.

by Bluewhippet / November 1, 2010 8:16 PM PDT

For almost a year now I've had an ongoing issue with my wireless. Once or twice a day for an amount of time ranging from 15 minutes to a few hours the speed of my connection will degrade dramatically and in most cases web pages will time out while loading and online games(EVE online) will become unplayable.

A few facts about the problem:

-This seems to be isolated to one specific machine, as nobody else in the house has complained.

-I am using the standard issue Verizon router, the MI424 rev D and my service is Verizon FIOS.

-I have called Verizon and got the standard "Welll, er factory reset and buy more bandwidth" response.

-I have have performed a factory reset on said router, to no avail.

-It is not correlated with any game or program running. It happens no matter what is running, regardless of what is running in the background.

-I have already changed wireless connectors, with absolutely no change. The first one was a TEW-647 GA and I am currently using a Rosewill RNX-N300X

-This computer is in the opposite corner of the house from the router, but still gets a usable signal. My laptop and my tablet both connect perfectly without this issue in the same room.

My next step will probably be to replace the router. I use the Verizon one because of the on-demand TV service that apparently requires it.

Thanks in advance for any responses and any thoughts!

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Saved connections
by joeghal87 / November 1, 2010 9:17 PM PDT
In reply to: Wireless issues.

Hello Bluewhippet,

I still have one solution that may solve your problem since it did for some people I know. Usually that degrade of speed can happen when a there is a conflict in the wireless networks detected by your PC.

Sometimes, your PC can automatically change to another connection with other settings, which in your case, could be another wireless access point your pc is trying to connect to, or maybe trying to connect to your router but with wrong settings.

This happens when your PC loses the signal from your router or has a weaker signal and try to get to another connection where it is stronger.

What I would suggest is if you check out the saved connections in control pannel ==> Network and Sharing Center

When you find the connections that your pc has already saved, right click and hit properties on each one of them to check out wether ur pc is allowed to automatically connect to them or not.

Hope this will help

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RE: Saved connections
by Bluewhippet / November 1, 2010 10:20 PM PDT
In reply to: Saved connections


Thanks for your reply. I don't see any saved connections other than my primary router.

I may be looking in the wrong place though... I followed:

control pannel ==> Network and Sharing Center ==> manage wireless networks

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You didn't mention one thing.
by R. Proffitt Forum moderator / November 2, 2010 12:10 AM PDT
In reply to: Wireless issues.

WIFI is subject to interference. I didn't read that you tried a wired connection which is preferred for gamers.

There is another problem with WIFI and WEP or less protected connections which is easy to fix by moving to WPA/WPA2 PSK. I couldn't find how you setup your WIFI.

The issues are not unknown but what's bad is that support rarely will be honest with you about WIFI, gaming, interference issues and the WEP security issue.

What's worse is few people will explain why this can affect one but not all machines. But it does.

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RE: You didn't mention one thing.
by Bluewhippet / November 2, 2010 2:26 AM PDT

I am using WEP, but that is my only option. The Verizon router I have doesn't support anything else.

I called Verizon again and got the other generic response "Interference, stop using your microwave".

They managed to sucker me into buying more bandwidth, which I needed to do anyways.

I'm moving one of my desktops down to the finished basement to hook it up via ethernet.

Thanks for all your replies and help!

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Small world.
by R. Proffitt Forum moderator / November 2, 2010 2:40 AM PDT

I've had verizon routers and they did WPA. Even the oldest ones. Given it's WEP it is possible to have an issue with one machine. There is no fix for this on WEP. There are no plans to fix this in WEP.

WPA is available on the Verizon 327 and other wifi routers from them. Ahh, the other one I remember is the actiontec and gateway models. That's 3 that have WPA.

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Even My Old Verizon Router Supports WPA
by Grif Thomas Forum moderator / November 2, 2010 2:42 AM PDT

You didn't mentioned which Verizon unit you're using but even my older Westell 327W Versalink router has the ability to use WPA security. It's in the "Advanced" settings, not in the standard view.. You have to hunt a little for it but it's there.

Hope this helps.


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