That backup utility has only one nice feature. It keeps a few small companies in business recovering files for folk.
When I see this I have a lot to check including removing the user password and check if the restored files are under some other folder.
The drive letter must be the same and the folder might have to be the exact same. The Petre folder is not the same as the petre folder (no match there.)
If a SINGLE FOLDER restore fails, you want to research MS BACKUP recovery software titles.
In the future just sync your folder with same on the external. I use SyncBack and since the files are not held hostage by proprietary software, restore is a snap.
My Desktop crashed after last Tuesday's Microsoft Update. I have to reinstall Windows XP, and I completed it successfully.
I have a backup (using MS Backup Utility) in my external drive. I tried to restore my files and folders back to my new desktop, but they won't show up. The restore process proceed but no files were processed. I used the same username and password for my new desktop.
I have tried to use 'Original Location", "Single Folder" and also "Alternate Location" and none of them worked. The restore process proceed but I no files or folders appeared on my desktop.
Could someone please let me know how could I fix this problem? FYI, I saw all those files and folders in the Backup utility window.
Any suggestions/comments are much appreciated. Thank you.