Windows Legacy OS forum

Question

Windows XP hangs up on splash screen

by hzx552 / March 11, 2013 2:12 AM PDT

After cleaning inside of computer, Windows XP hangs up on splash screen. I vacuumed dust out but did not unplug anything. Anyone else have this problem?

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All Answers

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Answer
Will It Boot In Safe Mode?
by Grif Thomas Forum moderator / March 11, 2013 5:36 AM PDT
How To Start In 'Safe Mode'

If it won't boot into Safe Mode either, then I'll guess that you bumped a connections while vacuuming. As such, I would re-seat all the connection inside and give it another try.

Of course, since a vacuum carries a LOT of static electricity when it's running, it's also possible you shocked the motherboard.. Not good if that's the case.. So EXACTLY which "splash screen" are you referring to? Does it make it to the black "Windows XP" screen with the scrolling blue dashes? Or does it not make it past the motherboard/brand name splash?

Hope this helps.

Grif
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Answer
Use canned air instead....
by mchainmchain / March 11, 2013 11:24 AM PDT

And also a wrist-strap with the wire connected to your computer so you are grounded to it while inside.

What model, make and service pack is XP (Home, Professional?)?

If not able to boot into Safe Mode (hit F8 repeatedly when starting computer from cold), then time to back up all your files using Ubuntu Live CD: http://www.ubuntu.com/download/desktop using another computer with access to the internet.

Resulting file is an .iso file, so this file is inert and cannot boot your system when you insert the copied .iso file in the cd disc into your cd/dvd drive and boot.

You must open the .iso file using a program such as ImgBurn and then burn the file onto the blank cd. ImgBurn here: http://www.imgburn.com/

If you are able to boot Windows into safe mode, then then you can choose to restore back to a time and date when Windows was working properly from your admin user account. Or you can choose Last Known Good in the first menu that appears before you choose Safe Mode after hitting F8 repeatedly. You will need to reboot after choosing Last Known Good or restoring from Safe Mode.

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Found the problem
by hzx552 / March 11, 2013 9:35 PM PDT

Hit the lower memory board release latch when vacuuming. Reseated the memory board, now starts and runs normally. Thanks for the tips.

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OK
by mchainmchain / March 12, 2013 12:59 AM PDT
In reply to: Found the problem

Good to hear.

Since computer electronics are very sensitive to static electricity, not much is needed to fry a part and it is DOA.

How much?

30 volts. Doorknob discharge in a room is around 1,500+ volts.

Canned air with a wrist strap will mean 0 volts when cleaning. Vacuum cleaner use alone will generate much more than 30 volts, just so you know. A computer part that has been damaged by static electricity may not fail immediately, but eventually it will .

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