Windows Legacy OS forum


Windows xp forgets driver for USB device

by tfarney / August 18, 2012 2:56 AM PDT

If I don't use my winxp desktop for a while, it forgets the scanner driver. The scanner remains plugged in, the machine may be left on as print server for my home network. I use a Dell XPS 720 running win xp pro/media center 2005 with all updates. I can reinstall and all is fine for a while. Can anyone help? Scanner is HP scanjet 3970.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Windows xp forgets driver for USB device
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Windows xp forgets driver for USB device
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Device Manager
by ukbobboy01 / August 18, 2012 11:53 PM PDT

HI tfarney

I, like you, own a scanner but mine is the Epson Perfection 1670 which is constantly on. However, my scanner appears in XPs "Device Manager" under "Imaging Devices".

So my simple question is, does your scanner appear in your device manager, whether you can use the scanner or not?

UK Bob
PS. I have a screen print of how my "Device Manager" looks but could not attach it to this post.

Collapse -
as unknown
by tfarney / January 30, 2013 8:21 AM PST
In reply to: Device Manager

yup, and big yellow questionmark..
it has apparently really forgotten it now

Collapse -
Just a guess.
by R. Proffitt Forum moderator / January 30, 2013 8:26 AM PST
In reply to: as unknown

I had this issue with a client. It happened a dozen or more times and after about the 10th time we kept an image for faster restorations. Eventually they figured out they were accepting drivers from Microsoft.


Popular Forums
Computer Help 51,224 discussions
Computer Newbies 10,453 discussions
Laptops 20,090 discussions
Security 30,722 discussions
TVs & Home Theaters 20,937 discussions
Windows 10 1,295 discussions
Phones 16,252 discussions
Windows 7 7,684 discussions
Networking & Wireless 15,215 discussions

Finding the best 360 camera

GoPro, Pixpro, or Ricoh?

You can spend hundreds or even thousands of dollars on a 360-degree camera. We tested three of them to find out what kind of quality and ease of use you can expect at each price point.