In Explorer, look for a folder called i386. If you have it, what the program needs is located there. If it's not there, call Dell and pitch a fit. They are supposed to include that folder on all machines. No joy there? Find a friend with an XP CD, version doesn't matter.
In attempting to install the fax console component, the Windows XP Professional disc is required. Since it was installed by Dell, we do not have the disc. Any suggestions?