Windows Vista forum


Windows vista doesn't get past loading screen

by VanessaGisel / June 19, 2013 4:36 AM PDT

I think my computer has a virus; when I turn it on it has the options to start on normal, safe mode, safe with networking, or last known good configuration, etc. But no matter which option I try, when it gets to the loading screen, the loading doesn't stop, it never gets to the desktop.
Do you know of any website where I can download a repair or recovery or reformatting disk from another computer? Or if anybody knows any other way to fix this I'd really appreciate your help.
It's a laptop Panasonic "CF-52 personal computer" with windows vista.

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All Answers

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Sort of a bummer. Laptops
by R. Proffitt Forum moderator / June 19, 2013 4:53 AM PDT

Laptops don't usually come with a full Vista DVD so repair options are very limited when the OS is that damaged.

I have to take your word than none of the start options work so the next step is to save your files.

I suggest a boot with any Live CD (see google and use Live CD List) to get a bootable easy to use full OS running off CD then copy your files out to network or other drives.

Now you can also try any of those Live Antivirus CDs (google that!) and hope they can cure it. But as this is a laptop without a full Vista DVD we can't use any other repair methods and need to save the files, try the antivirus CDs and hope for the best.

If that fails, you use your recover to factory options.

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Thank you!
by VanessaGisel / June 19, 2013 5:26 AM PDT
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by Dafydd Forum moderator / June 19, 2013 6:17 AM PDT
In reply to: Thank you!

Do you have any files i.e. Photos etc that you can't lose? If yes, you need to follow Bob's advice.
Google how to recover files using Linux. Do you know how to burn an iso file? some people have trouble doing this but it is easy.


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Sorry but my answer must be no.
by R. Proffitt Forum moderator / June 19, 2013 7:26 AM PDT
In reply to: Thank you!

When a virus (or malware/trojan/etc.) does that much damage and the name of the pest is not known, no one should say that "Trojan killer 2013 will fix this."

We can try the usual bootable antivirus CDs but safeguarding our files is usually the first order of business.

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Don't know how to copy my files.
by Dafydd Forum moderator / June 19, 2013 7:57 AM PDT
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Nice link.
by R. Proffitt Forum moderator / June 19, 2013 8:25 AM PDT
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Good read.
by Dafydd Forum moderator / June 19, 2013 9:05 AM PDT
In reply to: Nice link.

Bob, I wasn't suggesting you "didn't know". I was pointing out that the OP didn't know how to retrieve their files. After all, you've saved my bacon a few times here which I've used to help my friends also.


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I see why.
by R. Proffitt Forum moderator / June 19, 2013 9:29 AM PDT
In reply to: Good read.

If you miss the reply button you may reply to me rather then the OP (original poster.)

I thought you might find a trip in the way back machine a little refreshing.

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I see too.
by Dafydd Forum moderator / June 19, 2013 9:44 AM PDT
In reply to: I see why.

Thanks for pointing that out Bob. I'm pushing 60 so I'll call it a "senior moment".


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