Windows 7 forum


Windows updates won't install

by john_mcd / May 27, 2011 12:48 AM PDT

I have updates waiting to install. When I choose to install I get the "preparing to install" screen, but nothing happens after that. Could someone help?

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All Answers

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Me too!
by R. Proffitt Forum moderator / May 27, 2011 12:53 AM PDT

When this happens I let Microsoft try again. Usually in a week or more they re-issue the patches and get it working.

Remember you didn't post which patch or any detail that tells me it's not the usual.

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by john_mcd / May 27, 2011 3:09 AM PDT
In reply to: Me too!

I found the Windows update troubleshooter and that seems to have fixed the problem.

Thanks for replying to my post

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what happens if the update troubleshooter won't load?
by jkisner / August 28, 2011 1:50 PM PDT
In reply to: Me too!
this has been driving me nuts for a year, and the MS IT guy wasn't useful at all
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When that happens.
by R. Proffitt Forum moderator / August 29, 2011 2:45 AM PDT

I know to set the Internet Explorer as the default browser as well as begin the hunt for malware.

Grif notes that at 7726-6132_102-5098912.html?tag=posts;msg5099421

But your post notes the MS IT guy. In business places they often lock down machines to not accept patches. Some IT guys do not tell folk why they did that and will use the "I dunno" response to avoid revealing the policy.

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(NT) thank you, checking the link out
by jkisner / August 29, 2011 10:40 AM PDT
In reply to: When that happens.
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