Besides, if I do a google on remote assistance you find articles about this topic. I thought eventually you would figure out that RA is well, not such a great solution.
I'd reveal exactly which OEM version you have.
I have an OEM Windows 7 - 64-bit on a computer I bought from an online firm called 'I buy Power' and am not able to give remote assistance . People can remote assist me but I can not remote assist them . I have read and heard many solutions but none of them have worked for me . The solutions range from fire-wall setteings to policie changes , video settings and more than I care to mention here . I have a Window XP system networked to my Win-7 system in my home and can remote assist the Win-7 system from it . A brother in another state is on a telephone based high-speed internet service and Windows 7 64-bit . He can remote assist me but I can't remote assist him , but I can remote assist him with the Win-XP system . I have run out of venues of informative advice and my last hope of ever fixing this problem is for you or any of your intuitive readers to reach deep into your magical rear ends and offer something to help me out ,