with the advice and guidance offered in that link?
For example, other than the main options given, I see under the "Technical Details" option that there may be a codec missing for this type of file, so that is another area you can try.
Other than that I stopped using WMP some years ago and now use the VLC Player. It has its own codecs for both video and audio and I haven't had a problem with it.
When I try to play a WMA file in Windows Media Player, I receive the following message:
"Windows Media Player encountered a problem while playing the file. For additional assistance, click Web Help."
When I click the Web Help button, I am directed to a webpage that tells me that I have encountered error code "C00D11B1".
Is there any way that I can solve this problem? Thank you.