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Windows Mail won't send email but my laptop's will

by aknight53 / July 10, 2009 11:54 AM PDT

I have 2 desktops and one laptop; one desktop with Win XP which is the one my modem and router are wired to, one desktop and laptop with Vista, connected wirelessly. My Vista desktop can receive email but not send, and my laptop does both. I checked the settings under tools and accounts, all are identical. Anybody have any suggestions? Thanks.

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Two things...
by John.Wilkinson / July 10, 2009 12:50 PM PDT

1.) Windows Mail is intended to be replaced by Windows Live Mail, which also offers additional support. I suggest taking this opportunity to make the switch.

2.) When you attempt to send the email by manually syncing (press Ctrl + M), what error message is displayed?


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by aknight53 / July 10, 2009 11:01 PM PDT
In reply to: Two things...

My laptop with which I can connect wirelessly has Windows Mail v. 6.0.6000.1678. My desktop which cannot send email (but can receive) is Windows Live Mail v. 12.0.1606. The message I receive when I try to send is:
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Live Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '**********'.

Subject 't'
Server Error: 554
Server Response: 554 5.7.1 Error: The message could not be sent because your e-mail program needs to identify itself to the sending mail server. Please see for instructions on how to correct this setting in your e-mail program. ([] to <Client host>)
Server: ''
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

Message was edited by: admin to edit email address to prevent spam harvester from picking it up.

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fixed it!
by aknight53 / July 10, 2009 11:12 PM PDT
In reply to: Two things...

After reading my error message completely, I went to my server's support for email and followed the instructions. Thanks for the reply John, this forum is great.

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