Browsers, E-mail, & Web Apps forum


"Windows Live Messenger Has Stopped Working", OS uninstalls.

by RaveEnergy / September 27, 2012 6:51 AM PDT

Hi there... I've been running into this crazy problem for a few months now... What happens is this...

As soon as I click on Windows Live Essentials (Messenger), the startup screen appears. As soon as my buddylist appears, the error "Windows Live Messenger Has Stopped Working" comes up. Yes i've uninstalled it many times and reinstalled many times, and i've done the repair functions many times with nothing to fix this problem yet.

Afterwards, if I restart I will get the error, "Windows Explorer Has Stopped Working" and my taskbar randomly shuts down and restarts itself. After another restart, windows fails to start up and runs the start up repair, which fails and i'm forced to do a system restore.

I've been going through this same cycle for months now and it happens just about every week. Even if I can just fix messenger that will work, but it will be even better if someone helps me solve this problem, I will very much appreciate all help.

Computer information:
CPU: AMD Phenom II x 4 @ 3.4 GHz (Quad Core)
Graphics Card: Nvidia GTS 250
Ram: 8 GB of DDR3 Kingston Hyper X
HD: 64 GB Kingston Solid State Drive
Secondary Drive: 2-TB Western Digital
OS: Windows 7 Professional 64-bit

Post a reply
Discussion is locked
You are posting a reply to: "Windows Live Messenger Has Stopped Working", OS uninstalls.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: "Windows Live Messenger Has Stopped Working", OS uninstalls.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Free trip to the Grand Prix

Don't miss your chance to win a trip to the Formula 1 Grand Prix in Monaco for you and a plus-one.